Marketplaces & Shopify Specialist

About Us

At Art Masterclass, we are more than just an art studio – we are a creative sanctuary born in Australia, where the past meets the future through art. Our mission is to offer unique, immersive workshops for art enthusiasts of all levels. We specialize in traditional crafts, with a particular focus on Turkish Mosaic Art – a centuries-old technique that we proudly share with the world. Since our inception in 2021, we have built a reputation for 100% customer satisfaction, hosting hundreds of workshops and cultivating lasting relationships with our clients.

We believe that art has the power to connect people, transcend cultural boundaries, and create timeless memories. At Art Masterclass, we don’t just teach skills; we create experiences that leave our clients with radiant masterpieces.

Job Overview

We are looking for a highly motivated Marketplaces & Shopify Specialist to join our growing e-commerce team. In this role, you will be the core of our online operations, responsible for managing our product listings and ensuring our brands are presented seamlessly across all platforms. Your expertise will be vital in optimizing our online presence, managing our webstore on Shopify, and handling the daily operations that drive our sales.

Key Responsibilities

• Manage the launch of new art workshop locations on our Shopify website and update them across our internal systems (Navigate, Tracking Table, and Store Point).
• Create and manage listings on external platforms such as ClassBento, Eventbrite, and FeverUp for both pop-up and permanent workshop locations.
• Perform routine checks and optimizations on all website and external listings to maintain accuracy and quality.
• Process customer data from FeverUp, validate bookings, and input information into our internal reporting systems.
• Proactively manage session availability by closing out full sessions on the website and external listings, and coordinating with the CS team regarding overbookings and cancellations.
• Research and identify new listing platforms and analyze market trends and competitors.
• Provide regular updates and implement changes based on requests from our retail shops and operations teams.

In Summary

• Shopify Management: Control and manage our Shopify website.
• Listing Management: Handle all listing updates and optimizations.
• Operational Support: Manage pop-up event logistics, from launch to capacity control.
• Market Research: Identify new listing platforms and analyze competitors.
• Cross-Functional Collaboration: Serve as the point of contact for updates from our retail and operations teams.

Qualifications

• Proven experience in managing e-commerce marketplaces and/or Shopify platforms.
• Strong understanding of digital listing management, optimization, and e-commerce best practices.
• Exceptional attention to detail and a highly organized approach to work.
• Excellent communication skills in English (written & verbal).
• A proactive and adaptable mindset, with the ability to take initiative and solve problems.

What We Offer

• A dynamic and collaborative work environment.
• Opportunities for professional growth and career development.
• Competitive salary + performance-based bonuses.
• 100% remote work – forever.
• 20 days of annual leave.
• Freedom to manage your own time and deliver results your way.

Why Join Us?

• Be part of a pioneering company that blends traditional art with a modern e-commerce platform.
• Work in a supportive, family-oriented environment committed to 100% customer satisfaction.
• Enjoy opportunities for professional growth and development within a rapidly growing business.
• Join a team that celebrates diversity, culture, and creativity.

📩 If you’re ready to take your e-commerce career to the next level, apply now and be part of our exciting journey!