Massage Therapist

Client Experience & Results

• Provide exceptional massage therapy tailored to each guest's needs, with a focus on recovery, deep tissue, sports, lymphatic, and relaxation techniques

• Build rapport with guests and create a safe, welcoming, and calm environment

• Educate clients on the benefits of regular massage, recovery practices, and Contrast services

• Ensure that each guest leaves feeling improved, both physically and emotionally Brand & Service Standards

• Uphold the highest hygiene, grooming, and service standards at all times

• Ensure your treatment room is always clean, prepped, and aligned with brand guidelines

• Arrive early to set up and manage your bookings and session flow

• Take pride in every guest interaction as a representation of the Contrast brand Sales Support

• Work closely with the front-of-house team to upsell repeat bookings and packages

• Recommend complementary services such as ice baths, sauna, or IV therapy where appropriate

• Contribute to branch performance through service excellence, retention, and client referrals

• Track guest preferences, feedback, and progress to build strong client loyalty