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Massage Therapist- Silver Legacy

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Performs professional massages for guests of the hotel/casino.

HOW YOU WILL CREATE THE EXTRAORDINARY

Perform professional massage for guests of the hotel/casino
Courteous, friendly and respectful treatment of guests and co-workers alike
Maintain the appearance of the treatment rooms and locker areas. Including, but not limited to: dusting, filling, stocking, polishing and keeping the room stocked with applicable items and tidy at all times
Ensure that guest/client is properly draped at all times
Check appointments carefully and report to proper room assignments in a timely manner
Ensure proper treatment room set-up at the end of each treatment including the end of the shift
Keep all massage stations properly and fully stocked
When greeting clients, always ask if there are any areas of sensitivity or health problems you should know about
Determine whether or not the client/guest has had massage before
During massage, please keep voices low
After treatment, show client/guest to proper area and offer a beverage
Prior to performing a massage, point out any noticeable bruising to client/guest and have them acknowledge on waiver
When not performing a massage, assist Attendants with office duties, inventory, lockers or any other area of the spa
Transport clean and soiled linen to and from the laundry
Report any repairs or supply needs to your supervisor
Report any injuries of employees or guests to the proper company official immediately
Inform and educate guests about treatments, product and hotel services
Maintain regular, predictable attendance in accordance with Health Spa policies and procedures
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Performs other job-related duties as assigned

WHAT YOU WILL NEED

Education: High school education or equivalent preferred.
Experience: Must have a minimum of 150 hours of certified massage training or equivalent experience.
Certificate/License: City of Reno Massage Therapist License and 1 million dollar liability insurance. Must also be able to maintain 6 CEU’s in order to re-license annually
Must possess a pleasant personality, team oriented and enjoy working with and serving people
Good communication and physical condition
Knowledge of physiology and anatomy
Possess excellent massage techniques and touch
Must be self-motivated and able to work flexible hours

ADDITIONAL REQUIREMENTS

Work in a health spa environment and an office environment
Work is considered shift work and may include extended days
May be subject to varying conditions of noise level, temperature, illumination and air quality
May work in confined areas and on or around slippery surfaces
May come in contact with solvents/oils and fumes/odors
Work entails use of electrical and heat generated devices
Constant contact with staff and guests
Requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs
Requires constant standing, repetitive use of both hands to include light and firm/strong grasping, finger dexterity while performing massage for periods of time; frequent bending and/or reaching from floor level to approximately six (6) feet high; occasional pushing/pulling and transporting of supplies and equipment weighing up to 100 lbs., reach 12 to 36 inches across and down to clients and counter space to perform hand massage movements and hand out/retrieve robes, towels, products, keys and paperwork; seldom walking, lifting/carrying from 76 to 100 lbs.
Requires the ability to distinguish letters, numbers, and symbols, perform simple tasks, simple reading, writing and math skills, clerical perception, coordination and the ability to analyze information
Must be able to follow instructions, meet time requirements, memorize, problem solve and use independent judgment and decision making skills
Requires normal vision range

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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