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Material Order Supervisor

Raleigh, United States

Baker Roofing Company – Order Verification Manager

This is a unique opportunity to take control of and propel you along your career path. Baker Roofing invests in our employees by empowering success through a structured growth plan and intensive training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance.

With more than 20 locations across the Southeast, Baker Roofing Company is an industry leader in providing an outstanding experience in commercial roofing, residential construction, metal fabrication, restoration, and more. We pride ourselves on over 100 years of quality work, investing in our employees, and providing a family-centered culture.

Apply today if this sounds like the opportunity you have been looking for!

Summary

In this critical role, you'll be the linchpin in ensuring the accuracy and efficiency of all material orders, directly impacting our project timelines and customer satisfaction.
You'll be responsible for transforming sales proposals into precise material orders, verifying every detail from quantity and color to material type and dimensions. Your dedication to accuracy will be paramount in minimizing errors, reducing waste, and ensuring our installation crews have exactly what they need. Beyond that, you'll also lead and mentor a team performing similar duties, ensuring consistency and excellence across the board.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required.

Minimum Qualifications

Proven Experience: Prior experience in order management, procurement, or a similar role requiring high attention to detail, preferably within the construction or home improvement industry.
Leadership Experience: Demonstrated experience leading, mentoring, or managing a small team.
Self-Motivated: Ability to work independently and take initiative while also being a collaborative team player.

Knowledge, Skills, and Abilities

Review and Verify Proposals: Thoroughly examine sales proposals from the sales team to understand project scope and material requirements. Attend start meetings to confirm scope and material.
Create Accurate Material Orders: Generate precise and comprehensive material orders based on site assessments, verified proposals, ensuring all specifications (e.g., quantity, color, type, dimensions) are correct.
Ensure Order Accuracy: Double-check all orders for discrepancies or errors before submission, collaborating with sales or project managers as needed for clarification.
Maintain Timeliness: Manage the order creation process to ensure materials are ordered promptly, aligning with project schedules and deadlines.
Clarify Specifications: Proactively communicate with sales, project management, and suppliers to resolve any ambiguities or missing information in material specifications.
Process Documentation: Maintain organized and detailed records of all orders, revisions, and communications.
Problem Resolution: Identify and address any issues related to material orders, such as backorders or incorrect shipments, and work with relevant teams to find solutions.
Process Improvement: Continuously look for ways to optimize the order verification and creation process to improve efficiency and accuracy.
Team Leadership & Mentorship: Supervise, train, and provide ongoing guidance to a team of order verifiers, ensuring high standards of accuracy, efficiency, and collaboration.
Workflow Management: Oversee the daily workflow of the order verification team, allocating tasks and managing priorities to meet deadlines.
Exceptional Attention to Detail: A keen eye for accuracy and a commitment to verifying every piece of information.
Strong Organizational Skills: Ability to manage multiple orders simultaneously, prioritize tasks, and maintain clear, accessible records.
Excellent Communication: Clear and concise written and verbal communication skills to interact effectively with sales teams, operations team, suppliers, and internal staff.
Problem-Solving Abilities: Capable of identifying issues, investigating root causes, and finding practical solutions.
Tech-Savvy: Proficient in using order management software, CRM systems, and standard office applications (e.g., Microsoft Office Suite).

Essential Functions

Physical ability to stand and walk, lift, and carry items weighing 50 pounds regularly

Physical Demands

Requires standing up for long periods of time
Requires use of ladders and stairways
Requires ability to climb, lift, balance, walk, and handle materials
Requires use of abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving out or fatiguing
Requires seeing details at close range
Requires repetitive movement, bending or twisting, kneeling, crouching, stooping or crawling
Requires ability to stand, walk, lift, and carry items weighing 50 pounds regularly

Work Environment

Requires working in extremely bright or inadequate lighting conditions, in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures, including exposure to sounds and noise levels that are distracting or uncomfortable.
Includes exposure to contaminants, hazardous material, or equipment
Mistakes are not easily correctable and have serious consequences, therefore, Safety procedures need to be followed

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or recruiting@bakerroofing.com.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor