Material Resource Manager

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Job Title

Material Resource Manager

About your role:

The Material Resource Manager leads end-to-end inventory control and material purchasing for our Nashville facility, ensuring material availability, inventory accuracy, and vendor compliance that enable business‑critical card manufacturing and personalization services. You partner closely with Operations, Client Services, Finance, and Production to balance customer demand, production schedules, and inventory investment. You drive strong controls, data accuracy, and service levels while coaching the team and continuously improving processes and systems.

What you'll do:

• Maintain appropriate inventory levels by monitoring demand, usage trends, lead times, and reorder thresholds to ensure uninterrupted production.
• Lead and oversee inventory control activities, including cycle counts, physical inventories, and reconciliation of variances.
• Oversee and approve purchasing in the PACE purchasing system; verify pricing, quantities, and general ledger coding; ensure three-way match and timely submission to Accounts Payable.
• Manage custom material purchasing for client‑specific jobs and coordinate delivery to meet client and production commitments.
• Partner with Operations, Client Services, Finance, and Production to align material availability with production schedules and support pricing and cost‑optimization initiatives.
• Lead, coach, and develop the inventory control team; train and cross‑train on standard work, controls, and Enterprise Resource Planning (ERP) transactions; build a culture of accountability and service.
• Prepare and present reporting on inventory accuracy, job volume, material usage, and operational metrics; identify and implement process and system improvements to enhance efficiency and reduce risk.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 8+ years of experience in inventory and materials management and purchasing in a manufacturing or business‑to‑business (B2B) services environment using ERP/inventory systems to support production operations.
• 3+ years of experience managing and developing teams responsible for inventory control and purchasing.
• 3+ years of experience executing Material Requirements Planning (MRP) in an Enterprise Resource Planning (ERP) system to convert demand and production schedules into planned orders, maintain planning parameters (lead times, safety stock, lot sizes), analyze exception messages, and release/expedite/cancel purchase and work orders to meet on time production targets.
• Bachelor’s degree or higher in Business, Supply Chain, Finance or related field or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• APICS CPIM or CSCP certification, or equivalent knowledge of planning and inventory control.
• Experience with the PACE purchasing system and card manufacturing/personalization operations.
• Experience applying Lean or Six Sigma methods to improve inventory and purchasing processes.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental, caregiver, and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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