Job Objective:
Under the supervision of the Central Supply/Supervisor Materials, performs all duties and functions relating to the maintenance of inventory levels within areas of responsibility.
Duties and Responsibilities:
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Inventories and distributes medical/surgical supplies to all nursing units, according to par levels, on a selected schedule
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Prepares stock purchase orders on electronic data information system; transmits to vendors, monitors pricing, and does follow-up as required. Informs manager of changes
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Prepares documents to process stock adjustments due to incorrect shipment; shortages, damages, etc. Keeps manager informed of problems
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Assists Central Supply Supervisor with cycle counts, fiscal inventory and distribution operations
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Assists the manager with the establishment of priorities and delivery schedules of incoming materials or supplies and ensure they meet required delivery dates
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Maintains established quality control systems for supplies (rotation and storage)
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Adjusts par levels, additions and deletions of supplies in par locations
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Edits par levels and notifies Materials Management Coordinator of changes for computer
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Receives requests for supplies, selects stock from inventory and loads distribution cart. Distributes supplies to designated areas
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Forward packing lists, bills of lading and related materials to the Materials Specialist II (Receiver)
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Answers and places telephone calls to and from our customers
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Maintain clean working conditions within the department on a daily basis
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Maintains professional work habits by organizing workload, setting priorities, completing assignments in a timely manner, utilizing resources appropriately. complying with department program standards and adapts well to changes
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Able to interact with patients, visitors and hospital personnel in a professional manner
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Able to relate effectively to people and situations in a stressful and fast pace environment
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Through continuing education, maintains up-to-date knowledge in the area of Materials Management
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Loads or unloads material, equipment, merchandise, or supplies from dock area to designated delivery area/warehouse
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Checks for obsolete and outdated supplies in inventory areas
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Obtains authorized signatures for delivery of non-stock items delivered to departments and forwards paperwork to the department secretary
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Works with department managers and/or directors on controlling overall supply expenses (via par levels and expenses)
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Assists Materials Distribution Techs with equipment and distribution.
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Identifies patient chargeable supplies with labels
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Works closely with manager to identify, develop and implement new processes with distribution
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Assist with other items as assigned or required
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Supports and backs-up all Materials Management staff as required.
Non-Essential Duties:
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Makes minor repairs on some equipment
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Other miscellaneous duties as required
Knowledge, Skills and Abilities:
Knowledge
- Knowledge of generally accepted purchasing practices and terminology, generally acquired through one or more years experience in Materials Management at AVH or a facility of comparable size and scope of service, or the equivalent of two semesters college level courses in purchasing, Materials Management or related field
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Working knowledge of Materials Management Inventory Control System(s)
Skills
- Skill in typing
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Skills in computer usage
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Skilled in customer service and satisfaction
Abilities
- Ability to learn and use computer purchasing and inventory related systems
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Ability to read and write at a level generally achieved by high school graduation or equivalent
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Ability to learn inventory skills (ordering, restocking shelves, inventory practices. terminology, etc.)
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Ability to interact with patients, visitors and hospital personnel in a professional manner. Able to relate effectively to people and situations in a stressful and fast pace environment
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Ability to resolve emergencies related to acquiring and distribution of supplies and equipment as needed
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Ability to learn, lead, train, educate and direct new policies, procedures and programs
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Ability to coordinate, organize and evaluate work
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Ability to work with minimal supervision and act independently
AVH Values: All AVH employees will effectively demonstrate these values:
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Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
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Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
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Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
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Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
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Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
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Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
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Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.
Education and Experience:
Education
- High School Graduate or General Educational Development (GED®) Test Equivalency Certificate required
Experience
- Computer experience required
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One (1) to two (2) years materials management, inventory control and distribution experience required
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Healthcare purchasing and distribution experience desired
Required Licensure and/or Certifications:
AVH Conduct/Compliance Expectations:
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Ability to adhere with AVH Absenteeism and Tardiness Policy
- Ability to adhere with AVH Leaves of Absence Policy
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Ability to adhere with AVH Paid Time Off (PTO) Policy
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Ability to adhere with AVH Recording of Hours Worked Policy
- Ability to adhere to the department dress code
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Ability to organize work and establish priorities
- Ability to expand on own initiative in performance of duties
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Skill and ability to follow the telephone etiquette/standards
- Conforms to AVH Standards of Excellence
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Ability to function effectively under pressure and meet time parameters
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Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff
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Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
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Ability to maintain the confidentiality of patient, hospital and department information
- Ability to adhere to safety rules and regulations
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Safely and effectively uses all equipment necessary to carry out duties
- Ability to interpret and function under hospital and department policies and procedures
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Conforms with required and appropriate Joint Commission requirements
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Conforms with and supports hospital quality assurance and improvement guidelines
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Ability to participate effectively in department and hospital staff education
- Display a willingness to work as a team player
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Ability to give and support the highest level of patient/customer satisfaction at all times
- Supports and adheres to the values and mission statement established by the AVH Board of Directors
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Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
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Ability to follow the Code of Conduct
Physical Requirements and Working Conditions:
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Work is usually performed in an office / warehouse / hospital environment and dock area.
- Work may be noisy and subject to many interruptions, distractions and temperature variations due to the close proximity of dock and open doors.
- Par leveling and deliveries are performed throughout the facility; job requires extensive walking or standing, lifting and bending.
A detailed description of the physical requirements of this job is maintained in the Employee Health Department.
Education and Experience:
Education
- High School Graduate or General Educational Development (GED®) Test Equivalency Certificate required
Experience
- Computer experience required
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One (1) to two (2) years materials management, inventory control and distribution experience required
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Healthcare purchasing and distribution experience desired
Required Licensure and/or Certifications:
The Materials Management Specialist I is required to work every weekend.