Mechanical, Electrical, and Plumbing (MEP) Manager

Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of the Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

Our Facilities team plays a vital role in supporting campus operations by maintaining safe, functional, and welcoming environments. Working collaboratively across disciplines, the team takes pride in delivering quality service that supports daily operations and enhances the overall campus experience.

What you will do:

• Provide administrative and operational support to the Sr. MEP Operations Manager, Director, Assistant Managers, Supervisors, and associated team members.
• Prepare, process, and manage documents, reports, correspondence, compliance reports, audits, and regulatory documentation.
• Serve as primary point of contact for inquiries related to MEP maintenance
• Enter, update, and maintain data in the Integrated Work Management System (iWMS) and other departmental databases.
• Generate reports, summaries, and documentation as required.
• Coordinate daily operational activities, including scheduling and assigning work to employees, vendors and performing quality assurance checks.
• Monitor progress of maintenance activities and projects to ensure timely completion.
• Execute and manage projects, including proper reporting, issue escalation, permits, RFIs, change orders, invoices, and close-out documentation.
• Assist in managing subcontractor and vendor performance to ensure compliance with university standards, safety requirements, and contract expectations.
• Participate in pre-construction planning, site walkthroughs, and post-project evaluations.
• Assist the Sr. MEP Operations Manager with budget tracking, accruals, and record keeping.
• Track maintenance costs, equipment & parts, invoices, labor hours, and work orders.
• Oversee inventory records and monitor usage of materials and supplies.
• Identify gaps, inefficiencies, and recurring issues within maintenance operations, work order processes, and preventive maintenance programs.
• Analyze work order trends, backlog, and response times to identify opportunities for operational improvement.
• Implement and adjust maintenance workflows, prioritization practices, and corrective actions to improve efficiency, service delivery, and asset reliability.
• Coordinate with vendors & suppliers to ensure timely delivery of materials and equipment.
• Facilitate effective communication between the MEP team and other departments.
• Respond promptly/professionally to phone calls/texts/emails and other communication.
• Support staff coverage and provide leadership assistance when trade supervisors are unavailable or during peak workload periods.
• Other duties as assigned.

• Schedule - Monday-Friday (open to a flexible rotations weekends and holidays)
• Be available for on-call rotation
• Previous management experience required
• Trade certification a plus (electrical, plumbing, HVAC, mechanical, etc.)

Equipment Used and Responsibility

• Microsoft Office, Excel, Word, Teams, SharePoint and Outlook.

Supervisory Responsibilities

Yes

What you need:

• Bachelor’s degree or equivalent experience in Facilities Management, Business Administration, Business Management, Construction, Project Management, Engineering, or related field preferred. Technical certifications or licensure in an MEP trade are a plus.
• Minimum of 2-3 years of administrative support experience, preferably in a facilities management or maintenance environment.
• Experience coordinating or managing facilities operations, projects, or trades teams preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and maintenance management software.
• Broad working knowledge of MEP systems, maintenance practices, and construction methods in institutional or commercial environments.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Must pass pre-employment background investigation.

Physical Requirements:

• Sitting: 1-2 hours a day
• Standing: 6-7 hours a day
• Walking: 6-7 hours a day
• Lifting: Occasionally 50 lbs.
• Carrying: Occasionally
• Pushing: Occasionally
• Squatting: Occasionally
• Bending: Occasionally

• Kneeling: Rarely
• Climbing: Rarely
• Reaching: Occasionally
• Grasping: Occasionally
• Fine Eye to Hand Coordination: Continuously
• Driving: Occasionally
• Work Environment: Office building on site. Work is performed primarily inside, subject to variations in temperature, equipment noise and dust..

Why work at GCU:

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan

• Generous time off plan and 11 paid holidays

• Paid time off to volunteer in the community or at GCU sponsored events

• Free covered parking

• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program

• Free on-site gyms on campus

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