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Job Purpose :
Supervise / manage implementation of installation, site maintenance, services and troubleshooting process on customer site complying with quality standards as per customer requirements.
Key Responsibilities :
• Manage work group to complete the power transformers installations on site as per project plan achieving quality standards.
• Manage assigned work group to complete on site services to customer as planned by the service manager.
• Manage assigned group to complete on-site maintenance services and measures during product guarantee.
• Ensure materials and tools required to complete assigned site jobs are proactively prepared and safe kept during the mission.
• Coordinate with customer and logistics to expedite readiness of site for the team visit.
• Collaborate with after sales collection team to complete the punch list and provide evidence to of job completion.
• Troubleshoot product problems on site and report findings and course of actions.
• Report weekly progress of installation and customer complaints to direct manage.
Qualification & Education :
Education: B.Sc. of Mechanical Engineering is mandatory.
Years of Experience: 1-3 years of relevant experience.
Language: Good Command of English.
Computer skills: MS office.
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