Medical Assistant / Front Desk -
Aesthetics & Cosmetic Surgery Practice
Join our premier Aesthetics and Plastic Surgery practice as a
Medical Office Assistant & Front Desk
, where exceptional patient experience meets high standards of clinical and administrative excellence. This role is ideal for a motivated, organized professional who is comfortable balancing front desk responsibilities with medical office assisting duties in a fast-paced, patient-centered environment.
You will serve as the welcoming face of the practice while also supporting clinical operations, patient flow, and daily office needs. This is a hands-on role with opportunities to grow within a respected and dynamic medical practice.
Who You Are:
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Professional, polished, and friendly with a calm, confident demeanor
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An excellent communicator with strong verbal and written English skills
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Highly organized, detail-oriented, and reliable
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Comfortable multitasking between front desk, administrative, and medical assistant duties
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Patient-focused with a strong customer service mindset
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Tech-savvy and quick to learn new systems
Key Responsibilities:
Front Desk & Patient Experience
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Greet and check in patients warmly and professionally
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Manage high-volume phone calls, scheduling, and appointment confirmations
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Collect patient information, verify paperwork, and assist with check-out
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Maintain a clean, organized, and welcoming front office environment
Medical Office / Assistant Support
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Assist with basic medical office and clinical support tasks as needed
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Help manage medical supplies, inventory, and restocking
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Support patient flow between rooms and providers
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Assist the physician and clinical team with day-to-day operational needs
Administrative Duties
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Utilize EMR and scheduling systems efficiently (experience preferred)
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Perform general administrative tasks including data entry and documentation
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Use Microsoft Office (Word, Excel, Outlook) for daily office functions
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Ensure smooth daily operations by coordinating between front and back office
Preferred Qualifications:
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Previous experience in a medical office, plastic surgery, or aesthetics practice
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Medical Assistant or Medical Office Assistant experience strongly preferred
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Background in customer service, sales, or patient conversion a plus
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Bilingual English/Spanish is a plus