Medical Assistant

Medical Assistant

At MAT Medical, we’re proud to set the standard for comprehensive healthcare service. We wouldn’t be able to provide the care we do without the dedicated work of our medical assistants. The ideal candidate will have extensive medical experience in a patient-facing environment. With superior professionalism and communication skills, and driven by a desire to help make patients’ healthcare experiences as comfortable, efficient, and rewarding as possible. You’re committed to continuing our tradition of excellent patient-centered care.

Objectives of this Role

• Cultivate a safe, secure, and healthy environment for patients and colleagues, and enhance the quality of service and care offered to patients and for respective provider(s)
• Understand provider-to-patient flow to assist physicians and nurses in maintaining an efficient, productive office
• Create and maintain relationships of confidence and trust with new and existing patients
• Help answer patient questions and address concerns before, during, and after examinations
• Maintain/update accurate and secure electronic patient medical records

Daily and Monthly Responsibilities

• Maintain a clean, sanitary office, including the preparation of examination and treatment rooms prior to each appointment
• Accompany patients to examination or treatment room, interview patients, measure vital signs, update patient information and changes in medical history, and prepare patients for examination and/or treatment. Enter drug screen results and vitals to EMR.
• Complete PDMP checks on each patient prior to an office visit and review any findings with the medical provider.
• Coordinate telehealth office visits with patients and remote providers.
• Maintain patient records for clinical use, medical records use, billing use, physicians' review, etc., and assist in the transition from hardcopy to digital formatting
• Keep medical supplies well-stocked by notifying the office manager when orders for materials are necessary
• Develop and maintain accurate scheduling databases for patient appointments to communicate, manage knowledge, mitigate errors, and support decision-making
• Contribute to continuous process improvement by taking an active role in patient experience and satisfaction

Skills and Qualifications

• Associate’s degree or certification in medical assistance or other medical fields
• Multiple years of experience as a medical assistant in a healthcare facility
• Proven organizational skills
• Working knowledge of patient management software systems
• Superior communication skills

Preferred Qualifications

• Strong working knowledge of inventory management processes
• Proven ability to collaborate effectively with medical professionals
• High levels of professionalism
• Proven dedication to patient-centered care