Required Experience and Qualifications
- 2 years healthcare experience,
- Minimum education: certified Medical Assistant in the state of Iowa
- Extensive experience in a healthcare setting (outpatient clinic preferred) or
- Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.
- Must work with high degree of accuracy, courtesy, timeliness, logic, and structure
- Proficient knowledge of Microsoft Excel, Word, and Outlook with a 'quick-learner' ability and mentality to 'figure it out and solve it', while working mostly autonomously.
- Having a collaborative mindset to work effectively with other team members and departments throughout the organization
- Ability to handle simultaneous tasks and meet deadlines
Common Duties assigned to position
- Serves as the clinical personnel in a clinical office setting for a primary care and psychiatry practice. Includes welcoming and greeting the patient, maintaining a positive and friendly atmosphere with a warm and conversational personality, completing venipunctures, administering injections, triaging patient concerns, managing incoming clinical documentation requests, performing Prior Authorizations, and serving as a liason between the patient and the provider. Duties are dependent on licensure and scope of practice within the state of Iowa.
- Requires attention to detail, ability to work quickly and with accuracy in a fast paced environment, often with multiple tasks at hand.
- Performs confidential administrative duties for a medical practice, including assuming direction or oversight in distributing directives and monitoring programmatic activities;
- Schedules appointments for Medical Providers; and maintains appointment schedule;
- Organizes meetings and conferences;
- Prepares correspondences, reports, lists and other documents as instructed and requested by designated office personnel;
- Interprets and applies office rules, policies and regulations in accordance with prescribed procedures and guidelines;
- Composes correspondence for designated office personnel as requested;
- Answers telephone calls on the nurse triage line;
- Gathers, assembles, updates, distributes and/or files a variety of information, forms, records and data as requested using traditional filing systems or databases as necessary;
- Screens visitors, telephone calls, faxes, mail and messages directed to practice;
- Listens to and directs comments and complaints from the public relating to operations and takes appropriate action to resolve and refer such complaints;
- Requisitions supplies and materials as requested or assigned;
- Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions, assists with administrative duties related to new positions in the onboarding period;
- Keeps immediate supervisor and designated others fully and accurately informed concerning current operational needs and work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
- Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;
- May be required to take and transcribe meeting notes, videos, training materials, etc.
- Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of operations and activities;
- Performs other directly related duties consistent with the role and function of the classification;
- Other duties as assigned, based on skills and operational needs of the practice may be assigned at any time after hire.
Position Details:
- Hourly, regular schedule, variable from Mon-Fri, 7:00am-5:00pm, up to 40 hours per week, schedule determined by our operational needs.
- Reports to Office Manager.
- This is an urgent need and we are looking for someone to begin as soon as possible.
Benefits:
401k retirement contribution by employer, employee discounts on services.
At this time, medical benefits are not available.
Interview Requests will be sent to qualified candidates who complete the application and include a cover letter, resume, The first interview will be a virtual/video interview through the indeed platform.
Job Types: Part-time, PRN
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
Work Location: In person