Medical Assistant

Hegira Health is one of southeast Michigan’s largest and most comprehensive non-profit behavioral health treatment agencies with locations in the western and downriver communities of Wayne County. Each year we serve more than 30,000 infants through older adults, with mild to severe, mental health, substance use and or developmental disabilities.

The Medical Assistant primarily assists our social work staff i.e., Therapists, NPs with obtaining vitals, health history and any pertinent communication from our clients. This position does not perform traditional MA back office work.

Full Time Monday through Friday - 8:30am - 5:00pm

Primary Responsibilities:

• Schedules appointments, makes reminder calls and follows up for no show appointments.
• Completes consumer vitals and documents timely in the EHR.
• Conducts on site/instant urine drug screens and documents results in the record. Completes lab requisitions as required.
• Documents all contact, face to face or telephonic, in EHR.
• Verifies patient information when interacting with them.
• Acts as a facilitator between nurses, prescribers, other members of the treatment team and customers ensuring all have accurate information.
• Maintains medical and Nursing Station supplies and health management equipment per policy, including conducting quality control.
• Assists in chart audits to make sure all tasks are completed
• Provides consumer education utilizing HHI resources and protocols and instruction from nurse/prescriber, as directed.

Education/ Experience:

• High school education or GED
• Medical Assistant training completed
• One (1) year experience as an MA
• Effective interpersonal skills, attention to detail, and oral, written and computer skills to appropriately complete health record documents
• Experience with behavioral health and/or substance abuse preferred

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Job Type: Full-time

Pay: $17.96 - $19.46 per hour

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person