Job Description Summary

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How will you make an impact & Requirements

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Key Responsibilities

• Complete patient intakes, including vital signs, medical histories, and medication/allergy reviews.

• Assist the provider with examinations, minor procedures, wound care, and diagnostic testing.

• Perform EKGs, immunizations, and specimen collection per policy and competency standards.

• Prepare, label, and process laboratory samples and point‑of‑care tests.

• Maintain infection control, safety protocols, and equipment calibration.

• Support patient triage, care coordination, and transitions across clinical settings.

• Educate patients on medications, treatment plans, chronic conditions, and preventive care.

• Document all clinical data and provider instructions accurately in the EHR.

• Schedule and track appointments, referrals, authorizations, and test results.

• Verify insurance coverage and assist with prior authorizations, billing, and coding.

• Maintain inventory and prepare exam/procedure rooms with necessary supplies.

• Participate in quality improvement initiatives, audits, and safety drills.

• Communicate effectively with patients, providers, and interdisciplinary teams.

• Uphold HIPAA, OSHA, infection control, and all compliance standards.

• Provide excellent customer service and culturally competent care.

• Perform additional duties as assigned.

Qualifications

• High school diploma or equivalent required.

• Certified or Registered Medical Assistant (CMA, RMA, CCMA)

• Graduate of an accredited Medical Assistant program.

• Minimum 2–3 years of experience required.

• Primary Care or Internal Medicine experience required.

• Dermatology experience is a plus.

• BLS certification required.

• Active MA certification and ongoing continuing education required.

• Bilingual (English/Spanish) preferred.

• EHR experience preferred; basic computer literacy required.

• Skilled in vital signs, EKGs, specimen collection, and assisting with procedures.

• Strong communication, customer service, and teamwork skills.

• Ability to multitask, follow workflows, and maintain confidentiality.

• Professionalism and accountability aligned with organizational values.

• Ability to work independently in a fast‑paced environment.

Physical Requirements

• Ability to lift up to 15 lbs independently (up to 50 lbs with assistance).

• Frequent repetitive motions involving hands, wrists, and fingers.

• Close visual acuity for computer work, documentation, and specimen handling.

Benefits

• Medical

• Dental

• Vision

• 401(k)

• Pet insurance

• 7 paid holidays

• Paid Time Off (PTO)