Medical Assistant

Minimally Invasive Surgical Solutions, San Jose, CA, is the first pure interventional, neuro-interventional, vascular practice in northern California. OUR mission is to provide patients with top-caliber minimally invasive medical procedures and diagnostic services, state of the art technology, and compassionate care in a safe and comfortable environment with minimal time, discomfort, and administrative procedure

JOB TITLE: Medical Receptionist

POSITION SUMMARY: The Medical Assistant is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for clinic appointments, providing and collecting paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the practice management system, and ensuring the front office area is running smoothly.

DUTIES AND RESPONSIBILITIES:

• Greets and directs all patients within the practice.
• Answers all incoming phone calls and directs to appropriate staff member.
• Obtaining patient demographic and verifying insurance information at each visit.
• Obtaining patient authorization for medical records release (HIPAA compliance).
• Monitor and review patient schedules for next day office appointments.
• Identifying and resolving minor patient billing complaints.
• Maintaining cleanliness of waiting room.
• Other duties as assigned.

EDUCATION & EXPERIENCE:

• Minimum of a High School diploma or Associates Degree preferred.
• Three to five years of relevant experience
• Bilingual preferred (Vietnamese desired)
• MA Certification

QUALIFICATIONS & REQUIREMENTS:

• Strong multi-tasking skills.
• Strong verbal and written communication skills.
• Ability to work independently on assigned tasks.
• Accepts direction on given on assignments.
• Able to work collectively with administration and staff.

Salary: Negotiable based on experience.

This is not a remote position. San Jose, CA

Benefits provided.

MISS Clinic is an Equal Opportunity Employer.

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

EMR Used:

• Greenway

Financial Duties:

• Submitting insurance claims
• Processing payments

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 3 years (Required)
• Computer Skills: 3 years (Preferred)

Work Location: In person