Description:
Job Summary
This position is assigned to work in both the front and back office of the clinic. This position requires the ability to work in a fast-past environment while providing excellent care for our patients.
Back Office Duties
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Conducting blood draws, non-stress tests, injections and completing vitals.
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Assisting in procedural set-ups such Amniocentesis, Cerclage Removal, Chorionic Villus Sampling (CVS).
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Scheduling surgeries with local hospitals, verifying times with patients and providers.
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Responding to portal messages between patient and provider
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Patient intake and vital
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Clean and set up exam rooms
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Chaperone exams
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Chart Preparation
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Follow up on labs and specimen collection results
Front Office Duties
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Welcoming patients by greeting them, in person or on the phone, answering and directing inquiries from patients and referring providers.
- Registering, scheduling, and confirming appointments.
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Verifying patient demographic information and update as needed
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Collecting co-pay and past due balances
Requirements:
Required Skills:
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Excellent Customer Service
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MA Certificate
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Patience and Empathy
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Ability to work in a fast-paced environment
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Proficient in Microsoft Office 365
Education:
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High School Diploma or GED
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Graduate of an Accredited Medical Assistant Program
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Associates degree preferred
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Minimum 3 years required, with OB/GYN preferred
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Experience with EMR system, Athena knowledge a plus