Medical Assistant - Certified

Cardinal Clinic is a patient-centered wellness and aesthetics practice dedicated to providing exceptional care, advanced treatments, and an outstanding patient experience.

Job Overview
We are seeking a dedicated and energetic Certified Medical Assistant to join our dynamic wellness team. In this vital role, you will provide exceptional patient care, support clinical operations, and assist front desk as needed. Your expertise will help ensure smooth patient flow, accurate documentation, and high-quality service. This position offers an exciting opportunity to grow your skills while making a meaningful difference in patients’ lives.

Responsibilities

• Support compliance with clinic policies, OSHA standards, and HIPAA regulations.
• Participate in staff meetings, trainings, and quality-improvement initiatives.
• Greet and room patients with professionalism and warmth.
• Provide pre- and post-procedure instructions; reinforce treatment education and provide emailed or hard copy handouts.
• Answer patient questions and communicate concerns to the provider as needed.
• Support patient follow-up calls and care coordination.
• Take and record accurate patient vitals, medical history, allergies, and medications.
• Assist providers during exams, treatments, and minor procedures.
• Perform phlebotomy, injections, and specimen collection (if applicable to certification).
• Prepare and handle medical instruments, supplies, and equipment.
• Follow proper sterilization and infection-control protocols.
• Manage patient flow to reduce wait times and maintain schedule efficiency.
• Update and document in the EMR system (PatientNow Pro) in accordance with clinic standards.
• Cover reception- answer phone calls/texts/emails, scan documents, label medications, recieve incoming deliveries, schedule, check in/out, collect payments.
• Opportunity to train up for IV insertion.

Skills

• Ability to perform clinical tasks including vital signs and medication administration.
• Excellent patient service skills—empathetic communication and the ability to handle diverse patient needs with professionalism.
• Prior clinic experience in wellness and aesthetics settings is highly desirable.

Pay: $20.00 - $24.00 per hour

Work Location: In person