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Medical Assistant (Charlotte, NC)
Oula delivers maternity care built around our patients—offering comprehensive support before, during, and after pregnancy. With fewer C-sections and higher VBAC success rates, our research-backed approach is delivering better outcomes. Our team of trusted midwives, OBGYNs, and dedicated care navigators ensure our patients get the type of care they need in the moments that matter most.
Since launching in 2021, we've expanded to include Preconception and Miscarriage Care, Pregnancy Care, Postpartum Support, and Gynecology. We currently have 4 clinics in the tri-state area, with three new clinics opening in 2026! Come join our team of clinicians, innovators, operators, and technologists passionate about setting a new standard in maternity care.
About The Role:
We are seeking a Medical Assistant to join our collaborative maternity practice. We're looking for someone who is thoughtful, passionate about patient-centered care, and eager to be part of a dynamic, innovative team.
In this role, you will help shape Oula patients' overall clinical experience while performing routine clinical and administrative tasks to ensure our clinics run smoothly and patients are roomed efficiently. This is an exciting opportunity for someone motivated to contribute to a new, best-in-class maternity care experience.
This is a full-time, position at our Charlotte, North Carolina Clinic.
Here's What You'll Do:
- Patient Rooming & Clinical Support
- Administrative Support, Paperwork & Forms
- Follow-Up & Care Coordination
- Clinic Flow & Team-Based Operations
- Communication & Patient Experience
- Perform responsibilities within MA scope of practice
- Maintain proficiency with equipment; report issues promptly
- Follow universal precautions and safely dispose of medical waste
- Anticipate and complete tasks that need attention even if unassigned
- Support cross-site coverage as required
- Perform other duties as assigned
About You:
- Committed to enhancing maternity care by integrating clinical expertise, technology, patient education, and empowerment
- An attentive listener and effective communicator, able to connect with diverse audiences and respond to varied needs
- A champion of Oula's culture, fully aligned with our mission to deliver exceptional patient-centered care
- Highly organized, managing daily tasks efficiently while also progressing toward long-term goals and projects
- Adaptable and flexible, able to adjust seamlessly to changing circumstances
We would love to hear from you if you have the following or equivalent experience:
- Bachelor's degree preferred, or High School Diploma/GED required with 3+ years of relevant healthcare experience
- Proficient and comfortable in phlebotomy (required)
- Solid knowledge of medical terminology
- Experience in pregnancy or maternity care (preferred)
- Flexible schedule, able to work from clinic opening until the last patient departs
- Strong computer skills and familiarity with EMRs
- Spanish language proficiency is a plus
Oula's Commitment as an Equal Opportunity Employer:
We want you to know: You can be a great candidate even if you don't fit everything we've described above. You can also have important skills we haven't thought of. If that's you, don't hesitate to apply and tell us about yourself (especially in your cover letter – this is where you can really state your case for *why you*). We are committed to fostering diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. We're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people, veterans, and people with disabilities.
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