Medical Assistant II

FT ONSIDE DAYS

The Medical Assistant II role provides Proficient level clinical and administrative support for patients under the direction of a Provider and/or licensed Nurse and assist with training needs within scope.

• Prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedure
• Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse
• Collects, processes, and submits laboratory specimens in accordance with policy and procedure
• Communicates patient findings and pertinent information to the Provider and/or Licensed Nurse utilizing appropriate communication/documentation processes
• Accurate and timely documentation of care within EPIC system
• Performs point-of-service activities such as appointment scheduling, visit preparation, co-payment collection and patient tracking as needed
• Performs clinical duties that are department specific such as POCT, hearing and vision screenings, and any other procedures
• Performs routine task and general office duties such as faxing, copying, filing, etc. as needed
• Cleans, stocks, and prepares examination rooms
• Develops and maintains positive relationships with patients, families, and colleagues
• Triage work related issues with little assist from proper hierarchy
• Actively participates in departmental process improvement projects
• Follows safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff members
• Other duties assigned

Technical Expertise

• Experience in phlebotomy is preferred.
• Knowledge of and experience in medical terminology is required.
• Experience working in healthcare environment is preferred.
• Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.
• Experience working in electronic medical record (i.e., EPIC) or similar software is preferred.

Education and Experience

• Education: High School Diploma or equivalent is required.
• Completion of an approved (valid) Medical Assistant Program, EMT Program, or Paramedic Program is required.
• Certification: Basic Life Support (BLS) training from the American Heart Association is required.
• Certification: Medical Assistant certification preferred.
• Years of relevant experience: no experience required.
• Years of experience supervising: None