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Medical Assistant II (CMA/RMA)
Job Description Summary
Summary of ResponsibilitiesPerform comprehensive patient intakes, including vitals, medical histories, medications, and allergies.
Assist providers with exams, minor procedures, wound care, diagnostics, and patient comfort.
Conduct EKGs, immunizations, and specimen collection according to clinical standards.
Prepare, label, and process lab samples and point‑of‑care tests accurately.
Maintain infection control, safety compliance, and equipment calibration.
Support patient triage, care coordination, and transitions across care settings.
Provide patient education on medications, treatment plans, chronic conditions, and preventive care.
Document patient information and provider instructions in the EHR with accuracy.
Manage scheduling, referrals, authorizations, and tracking of diagnostic results.
Verify insurance coverage and assist with prior authorizations, billing, and coding tasks.
Monitor inventory and prepare exam/procedure rooms with required supplies.
Participate in quality improvement projects, audits, and safety drills.
Facilitate communication between patients, providers, and care teams.
Ensure compliance with HIPAA, OSHA, and organizational policies.
Deliver compassionate, culturally sensitive care and exceptional customer service.
Perform other duties as assigned.
How will you make an impact & Requirements
Responsibilities
Substanal movements (moons) of the wrists, hands, and/or fingers. The worker must have close
visual acuity to perform an acvity such as: preparing and analyzing data and figures; transcribing;
viewing a computer terminal; extensive reading. Ability to li to 15 lbs. independently not to exceed
50 lbs. without help.
Equal Employment Opportunity
(including pregnancy), genetic information, sexual orientation, religion, physical or mental disability,
age, military or veteran status, marital status, familial status, national origin, or any other legally
protected class.
- Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories,
- Assists providers during examinations, minor procedures, wound care, and diagnostic testing while
- Performs EKGs, immunizations, and specimen collection in accordance with policy and competency
- Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
- Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
- Supports providers with patient triage, care coordination, and transitions across clinical settings.
- Provides patient education regarding medications, treatment plans, chronic condition management,
- Accurately document clinical data, provider instructions, and patient updates in the electronic health
- Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to
- Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as
- Monitors inventory levels and prepares examination or procedure rooms with required supplies and
- Participates in performance improvement initiatives, clinical audits, and safety drills to support
- Facilitates communication among patients, providers, and interdisciplinary teams to ensure
- Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
- Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient
- Demonstrate excellent guest service to internal team members and patients.
- Performs other related duties as assigned.
- High school diploma or equivalent required.
- 1+ years of experience as a Certified / Registered Medical Assistant in a healthcare setting.
- Certified or Registered Medical Assistant (CMA, RMA, or CCMA) credential required.
- Maintains active certification and participate in continuing education to ensure ongoing competency
- Prior clinical or internship experience preferred but not required.
- Graduate of an accredited Medical Assistant program required.
- Basic Life Support (BLS) certification required.
- Bilingual (English/Spanish) preferred.
- Familiarity with electronic health record (EHR) systems.
- Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂,
- Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.
- Knowledge of infection control, universal precautions, and sterile technique.
- Competent in assisting with minor procedures, patient preparation, and clinical room setup.
- Proficient in medical terminology, documentation accuracy, and appointment scheduling.
- Ability to manage multiple priorities, follow workflows, and maintain confidentiality.
- Excellent communication, customer service, and team collaboration skills.
- Demonstrates professionalism, accountability, and teamwork consistent with the organization’s
- Committed to continuous learning, patient-centered care, and upholding quality and safety standards.
- Ability to work independently in a fast-paced, cross-functional environment.
- Sedentary work. Exerng up to 10 pounds of force occasionally and/or negligible amount of force
Substanal movements (moons) of the wrists, hands, and/or fingers. The worker must have close
visual acuity to perform an acvity such as: preparing and analyzing data and figures; transcribing;
viewing a computer terminal; extensive reading. Ability to li to 15 lbs. independently not to exceed
50 lbs. without help.
Equal Employment Opportunity
- MPG is committed to equal employment opportunities. We will not discriminate against employees or
(including pregnancy), genetic information, sexual orientation, religion, physical or mental disability,
age, military or veteran status, marital status, familial status, national origin, or any other legally
protected class.
- Equal opportunity applies to all areas of the employment relationship, including hiring, promotions,
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