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ChristianaCare, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Delaware/Maryland area.
At ChristianaCare -GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!
Why You’ll Love This Role
Competitive Pay:
Performance bonus up to $600/month
Hourly rate starts at $19.50/hr and is based on years of experience
Ongoing referral bonus opportunities
Training & Development:
Hands on, immersive training & coaching program with classroom and shadowing days alongside peers
Onsite Managers who are passionate about supporting team members and their growth
Benefits:
Medical, Dental, Vision & more
401(k) with company match
Generous PTO: starting at 208 hours annually
Job Summary
In a collaborative manner, the Medical Assistant with X-Ray will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization and communication. This role is responsible for performing limited capacity x-rays for patients and reporting results to Medical Providers.
The Medical Assistant with X-Ray completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through: an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.
Job Requirements
Education
High School Diploma required
Graduate of a Medical Assisting Program preferred
Work Experience
Medical Assistant experience preferred
Front Desk experience preferred
Required Licenses/Certifications
Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
One of the following certifications is required at the time of hire:
CCMA- Certified Clinical Medical Assistant (verified through NHA, National Health career Association)
CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistants, or CHP Certified Health Professionals)
RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists, or AAH, American Allied Health, or ARMA American Registry of Medical Assistants)
NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
NRCMA- Nationally Registered Certified Medial Assistant (verified through the National Association for Health Professionals)
By state for X-Ray:
DE- ARRT Certification + Registration with Delaware Board
MD- State-issued certificate for Limited Operators
Additionally, CPOE certification for order entry is required within two weeks of the start date.
In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:
Graduate of an Accredited School of Nursing or LPN or RN
EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
Essential Functions
Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job.
Responsible for limited x-ray services as needed
Under the direction of the clinical provider, perform x-ray services for patients by applying x-ray energy using established procedures and safety protocols to assist in diagnosis or treatment of patients in all age groups from newborn to elderly.
Ensure patients are positioned correctly on or in front of equipment and protected during use.
Patient Registration
Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
Process co-pays and schedule patient appointments for assigned center.
Coordinate provider referrals to assigned Specialist.
Answer patient questions regarding their care and keep them informed of their status.
Patient Preparation and Rooming
Inform technical staff of patient flow.
Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit;
Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
Stocking
Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
Administrative
Responsible for maintenance of medical records and scanning charts to patient files.
Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.
Ensure reception is well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
All other duties as assigned.
Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.
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