Medical Assistant - MA - Community Care

Location Wilkes-Barre, PA Job Category Patient Support, Nursing and Nursing Support Schedule Days Work Type Full time Department CCHC ExpressCare and Family Practice Nursing Department Date posted 04/20/2026 Job ID R-95400

Job Summary

Geisinger offers outpatient Medical Assistants (MA) a $1,500 sign-on bonus for eligible candidates. Geisinger has hundreds of community sites that allows MAs to work in a progressive learning environment while providing top-notch care in an outpatient clinical setting.

Job Duties

Supports patients and providers within the outpatient setting by performing basic direct patient care activities.

• Provides basic patient care duties such as taking vital signs, weights, assisting patient with ambulation, dressing and undressing for examination, as directed by the provider and clinical supervisor.
• Assists provider in setting up for minor procedures, gathering supplies and equipment, applying aseptic dressings, opening supplies, etc.
• Obtains and accurately documents patient information using the rooming tool within the electronic medical record.
• Completes medication review.
• Accompanies providers and care team members during patient examinations and assists as directed.
• Provides support and assistance to patients as needed.
• Reinforces patient instructions to enhance patient understanding and adherence to treatment, and plan of care.
• Collects and prepares lab specimens, and completes associated paperwork, forms, and documentation to expedite laboratory studies with accuracy and efficiency.
• Reports patient concerns and questions to appropriate care team member and follows through as directed.
• Reports all patient safety incidents or issues, patient and family complaints, serious events, environmental hazards immediately to supervisor.
• Provides onsite service recovery as applicable or as delegated by supervisor.
• Completes Midas reports as per policy.
• May have access to non-controlled medication storage and supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic and unit.
• Inventories and orders supplies based on appropriate or established inventory levels.
• Checks for expired items and removes expired supplies from inventory.
• Assists in maintaining clean and organized work environment.
• Cleans equipment and routinely inspects condition and operation of equipment as appropriate to scope of role.
• Cleans and prepares exam rooms between patients.
• Assures adequate stock of supplies and equipment in rooms.
• Performs high level disinfection or sterilization per policy and procedure.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 1 year-Related work experience (Preferred)

Certification(s) and License(s)

Basic Life Support Certification within 6 months - Default Issuing Body

Skills

Communication; Multitasking; Teamwork; Customer Service

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.