Medical Assistant / Medical Receptionist (Hybrid Role)

Family Tree Primary Care is growing, and we're looking for an exceptional team member who can confidently work both the clinical and administrative sides of our practice.

This is NOT a position where you'll sit behind a desk all day or only room patients. We are seeking a true hybrid Medical Assistant / Medical Receptionist who enjoys variety, takes initiative, and loves building relationships with patients.

About Us

Family Tree Primary Care is a family-oriented Direct Primary Care practice that provides personalized, membership-based healthcare. We focus on meaningful patient relationships, outstanding customer service, and a welcoming experience for every patient who walks through our doors.

As a small practice, every team member plays an important role. We are looking for someone who is dependable, energetic, positive, and willing to jump in wherever needed.

Schedule

Full-Time

Monday-Friday

9:00 AM - 5:00 PM

What You'll Do

Front Office Responsibilities:

• Greet and check in patients with warmth and professionalism
• Answer incoming calls and assist patients with questions
• Schedule appointments efficiently and accurately
• Explain our membership model, services, and providers to prospective patients
• Manage patient messages, emails, and electronic communications
• Process incoming records, faxes, mail, and documentation
• Maintain an organized and welcoming front office

Clinical Responsibilities:

• Room patients and obtain vital signs
• Perform EKGs
• Perform phlebotomy and specimen collection
• Assist providers during examinations and procedures
• Administer injections as directed
• Document accurately in the EMR
• Maintain exam room cleanliness and clinical supplies

Who We're Looking For

The ideal candidate:

• Has BOTH medical assistant and medical front desk experience
• Is confident interacting with patients in person and on the phone
• Has excellent customer service and communication skills
• Is highly organized and detail-oriented
• Can multitask and stay calm in a busy environment
• Is dependable, punctual, and self-motivated
• Enjoys being part of a close-knit team
• Takes ownership of their work and looks for ways to help

Preferred Qualifications

• Certified Medical Assistant (CCMA, CMA, RMA, or equivalent)
• Minimum 2 years of medical office experience
• Experience with patient scheduling and phone triage
• Experience with EMR systems
• Phlebotomy experience strongly preferred

What We Offer

• Competitive Pay ($18-$25/hour based on experience)
• PTO
• 401(k)
• Employee Discounts
• Supportive Team Environment

To Apply

Please submit your resume along with a brief note explaining why you would be a great fit for a small, patient-focused primary care practice.

We are looking for someone who is not just searching for a job, but someone who wants to become an important part of our Family Tree family.

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid sick time
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• medical assistant: 2 years (Required)
• Medical Reception/Front Desk : 2 years (Required)
• Phlebotomy : 1 year (Required)

License/Certification:

• Medical Assistant Certification (Preferred)

Ability to Commute:

• Oviedo, FL 32765 (Required)

Work Location: In person