Qureos

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Primary function.

To work with staff and clients to ensure bills are processed timely and to assist patients in meeting their financial obligation to CH-F.

Duties and responsibilities

  • Post charges and ensures completion of claims to payors in a timely fashion. (Nursing Home, Clinic, and Inpatient claims if necessary)
  • Handles phone correspondence from Insurance carriers and/or patients regarding insurance claims. Documents comments in the computer.
  • Analyzes accounts with credit balances created by private insurances or self-pay overpayments; prepares refund requests created by the overpayments.
  • Responsible for policies/procedures for position.
  • Applies Diagnosis codes as appropriate to each account (Nursing Home and clinic)
  • Is up to date on all billing and coding guidelines for their respective clinics.
  • Is able to operate all systems utilized for their job, Evident, RCM, and the 3M coder.
  • Responsible for applying sliding scale discounts to accounts of sliding scale patients.
  • Works their clinics RCM claim workQUE and denial workque.
  • Performs all other duties as assigned.

Qualifications

Qualifications include:

  • High School Diploma or GED Equivalent, Associates Degree Preferred
  • Good clerical skills to include typing, filing, above average computer skills and phone etiquette.
  • Knowledge of business and accounting processes.
  • Excellent communication and interpersonal skills.
  • Dependable and Responsible.
  • Able to work under general supervision.

Working conditions

Generally, works in an office environment.

Physical requirements

This position involves a lot sitting. It also requires a lot of visual activity which involves the use of the computer, extensive reading, and preparing and analyzing medical and payer information. Adaptability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.

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