Key Responsibilities
Billing Duties:
- Generate and issue accurate bills/invoices to patients/customers (IP, OP, Pharmacy, Diagnostics, etc.).
- Verify billing data, treatment/service details, and insurance/TPA approvals before final billing.
- Maintain billing records and ensure correct entries in the hospital management system/software.
- Coordinate with doctors, nurses, and insurance desk for accurate charge posting.
- Submit bills to patients, corporate clients, or insurance companies on time.
- Resolve billing discrepancies and handle patient queries related to bills.
Cashier Duties:
- Handle all cash, credit/debit card, UPI, and cheque transactions at billing counters.
- Issue receipts against all collections and maintain proper records.
- Reconcile daily cash/collection reports with system entries.
- Deposit collected amounts with the Accounts department/bank as per policy.
- Ensure no cash shortages/excess at the end of the shift.
- Maintain confidentiality of financial and patient information.
Skills & Competencies
- Knowledge of billing and cash-handling procedures.
- Proficiency in MS Excel and billing/accounting software (hospital ERP preferred).
- Strong numerical, accuracy, and reconciliation skills.
- Good communication and customer service skills.
- Ability to work under pressure and manage queues during peak hours.
- High integrity and trustworthiness in financial handling.
Qualifications & Experience
- Bachelor’s degree/Diploma in Commerce, Finance, Accounting, or related field.
- 1–3 years of experience in billing/accounts/cashiering (hospital/retail experience preferred).
Job Type: Permanent
Benefits:
Work Location: In person