Medical Billing Specialist

Description:

Nobility is a Scottsdale, Ariz.-based company offering leading-edge revenue cycle management (RCM) solutions to healthcare organizations of all sizes and specialties. We present a unique value proposition by providing working capital to our clients alongside advanced RCM and back office services.

Nobility team members work in 21 U.S. states, with physical operating sites in Arizona, Colorado, Michigan, Nebraska, Ohio, Oklahoma, Tennessee and Texas. Billing support services and related software development are managed by wholly owned off-shore subsidiaries in Pakistan, Dubai and the Philippines.

Widely recognized for pioneering the Nobility Pre-Funding solution, a guaranteed revenue model for healthcare providers, our company delivers exceptional outcomes centered on our values of Performance, Transparency and Communication.

SUMMARY

The Medical Billing Specialist will be a primary point of contact for their assigned portfolio of accounts. They will have full responsibility for the client relationship, provide both tactical and strategic oversight, and work with internal operations teams to solve issues as they arise. The Billing Specialist will utilize key operational & financial performance metrics for each account and be responsible for communicating results to the client.

JOB DESCRIPTION

This is an in-person job in Omaha, Nebraska.

Responsibilities include, but are not limited to:

• Provide outstanding customer service to Nobility Clients
• Develop outstanding professional relationships with key stakeholders and Nobility Clients
• Monitor the claim adjudications; identify the trends and recommend actions to support teams.
• Serve as daily escalation point for clients
• Answer patient questions regarding billing issues
• Communicate with insurance companies on billing issues
• Work with various reports to improve A/R
• Work effectively with other team members and provide coverage as needed
• Collaborate with operations support team to ensure optimal processes and procedures for each client
• Perform miscellaneous duties when required

EEOC

Nobility RCM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Applicants seeking reasonable accommodations should reach out directly to corporate Human Resources for arrangements at HR@nobilityrcm.com

Schedule: Monday to Friday

Work Location: In person

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Requirements:

Qualifications and Education

• 2+ years of experience in a relationship management or client services role in medical billing industry - preferred.
• Good to excellent level of understanding of medical billing including claims processing, clinic practice management, and insurance company claims filing and reimbursement practices - required.
• An understanding of CPT, ICD-10 and HCPC codes - required.
• Familiarity with claim forms and explanation of benefit forms - required.
• Knowledge of various insurance plans and billing requirements.
• Experience with Microsoft Excel - required.
• Excellent written and oral communication skills - required.
• Required Good analytical skills specifically in data manipulation & management.
• Strong organizational skills.
• Strong interpersonal, team building, and conflict resolution skills.
• Ability to prioritize tasks and communicate clearly with other team members and clients.

Physical Requirements

• Sit for long periods of time.
• See details of objects that are less than a few feet away.
• Speak clearly so listeners can understand.
• Understand the speech of another person.
• Use fingers to grasp, move, or assemble objects.

Bi-lingual skills not required but would be a plus.