Responsibilities
- Create and renew subscriptions and process invoices accurately and on time.
- Process credit memos and make adjustments to customer accounts as needed.
- Maintain and track accounts to ensure timely and accurate invoicing.
- Resolve customer billing issues across cases, email, and internal escalation channels.
- Assist internal teams by providing billing- and revenue-related information.
- Participate in special projects such as system upgrades, process improvements, and data analysis initiatives.
- Monitor, post, and reconcile payments.
- Follow up on outstanding insurance balances and accounts receivable.
- Handle prior authorization (PA) processes, including:
- Initiating and submitting prior authorization requests to insurance payers
- Verifying insurance eligibility and benefits
- Tracking authorization status and following up with payers
- Resolving authorization denials and coordinating appeals when required
- Ensure strong compliance with predefined SOPs and workflows.
- Utilize APIs and billing systems effectively (API knowledge is a plus).
Qualifications & Experience
- Proven work experience as a Medical Biller or in a similar role.
- 1–2 years of experience in Medical Billing, Accounts, AR, Client Success, or Collections.
- Prior experience handling insurance verification and prior authorizations is required.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Excellent written and verbal communication skills.
- Outstanding problem-solving and organizational abilities.
Education
- Associate degree in Pharmacy (Pharm D), Accounting, or a related field required.
- Bachelor’s degree preferred.
You Are a Strong Fit If You:
- Have strong English speaking and writing comprehension skills.
- Demonstrate excellent organizational and time-management skills.
- Develop and maintain positive relationships through effective and timely communication.
- Are detail-oriented and comfortable working with insurance portals and billing systems.
Job Details
- Salary: Up to 150K
- Shift: Night Shift (US Business Hours)
- Location: Lahore, Pakistan (On-site)
Job Type: Full-time
Pay: Rs120,000.00 - Rs150,000.00 per month
Work Location: In person