Medical Billing Supervisor

About Us:

Doctors Urgent Care Group is a fast-growing, multi-million dollar urgent care corporation. With 31 locations nationwide and a collaborative team of over 300 employees across 5 states, we operate a high-volume, high-velocity medical network. We are seeking an energetic, detail-oriented Billing Supervisor to lead our remote revenue cycle team and help maximize our collections and compliance.

We offer competitive pay, along with a comprehensive benefits package including Medical Compensation, Paid Sick Leave, Holiday Leave, and exceptional room for professional growth. (Salary will be based directly on experience).

Job Summary

The Billing Supervisor will oversee the daily workflows of our centralized billing, coding, and accounts receivable teams within AdvancedMD. This role requires a working leader who can monitor daily claim submissions, track team productivity, analyze denial trends, and keep our Days in AR exceptionally low. The ideal candidate understands the fast-paced nature of urgent care billing (including global case rates, multi-state Medicaid rules, and walk-in eligibility challenges) and knows how to use AdvancedMD to keep the pipeline moving smoothly.

Core Duties and Responsibilities

• AdvancedMD Workflow Management: Supervise the daily distribution and processing of high-volume claims queues within AdvancedMD. Ensure clearinghouse rejections are resolved daily and claims are scrubbed and submitted without delay.
• Team Supervision & Auditing: Oversee, mentor, and audit the daily performance of billing specialists, payment posters, and AR staff. Establish daily production targets and conduct regular quality assurance checks on their work.
• Denial & AR Trend Analysis: Systematically review AdvancedMD aging reports across our 31 locations. Identify and resolve systemic multi-state denial patterns (such as modifier errors or credentialing issues) before they hit timely filing limits.
• Urgent Care Coding Compliance: Ensure the team accurately applies place of service codes (POS 20), global urgent care codes (S-codes), and appropriate modifiers (e.g., 25, 59) based on individual state contracts.
• Front-End Feedback Loop: Partner with clinic managers and front-desk teams across our 5 states to provide feedback on recurring front-end intake errors (missing demographics, incorrect primary insurance, unverified eligibility) to improve our clean claim rate.
• Escalated Problem Solving: Handle escalated patient billing inquiries, complex insurance disputes, and senior-level underpayment appeals.

Required Skills and Qualifications

• AdvancedMD Experience (Strictly Required): Must have 1 or more years of hands-on experience working within the AdvancedMD billing and reporting system.
• Urgent Care Literacy: Deep understanding of high-volume urgent care billing workflows, insurance guidelines, deductibles, Medicare, and Medicaid.
• Leadership Capabilities: Proven ability to manage, train, and keep a remote billing team motivated and productive.
• Data Organization: Strong analytical skills; comfortable exporting and analyzing billing and collection data via Excel to track department KPIs.

Experience and Education Requirements

• Experience: Minimum of 3+ years of professional medical billing experience, with at least 1 year of experience in a supervisory, team lead, or senior role, preferably in a high-volume outpatient or urgent care setting.
• Software: 1+ years of AdvancedMD experience (candidates must be willing to take an AdvancedMD technical assessment during the interview process).

Please Note: To ensure an efficient review process, only candidates who meet the specified requirements regarding medical billing leadership, AdvancedMD experience, and realistic salary expectations will be considered. Applications that do not align with these criteria will not be processed.

Pay: Rs100,000.00 - Rs150,000.00 per month

Work Location: In person