Medical & Case Work-Up Specialist (Pre-Litigation)

Medical & Case Work-Up Specialist (Pre-Litigation)

Personal Injury Law Firm - Full Time

Position Overview

We are a plaintiff-side personal injury law firm seeking a Medical & Case Work-Up Specialist to drive cases forward in pre-litigation. This role is focused on case development, medical treatment coordination, and preparing files for demand, tender, or settlement.

This is not a passive case management role. If you thrive on building cases, maintaining momentum, and understanding how medical treatment impacts case value, this role is for you.

Core Responsibilities

• Actively work up personal injury cases from intake through demand/tender/settlement readiness
• Coordinate and monitor client medical treatment to avoid gaps or stagnation
• Review and organize medical records and billing for completeness and narrative clarity
• Identify treatment delays, documentation issues, or case barriers and escalate appropriately
• Maintain regular client communication to keep cases moving forward
• Make a minimum of seven (7) outbound client or provider calls per day to advance assigned cases
• Ensure cases are positioned for strong demand submissions and timely resolution
• Collaborate with attorneys and leadership regarding case status and readiness

What Success Looks Like

• Cases do not sit idle
• Medical treatment is actively monitored and documented
• Attorneys receive cases that are genuinely demand-ready
• You can clearly explain where each case stands and what is needed to move it forward

Qualifications

• Prior experience in personal injury pre-litigation required
• Strong understanding of medical treatment flow in PI cases
• Ability to review and understand medical records and billing
• Organized, proactive, and deadline-driven
• Comfortable with regular outbound calls and client follow-up
• Professional written and verbal communication skills

Compensation & Incentives

• Competitive hourly or salary compensation (based on experience)
• Bonus eligibility tied to case performance, including tenders and successful pre-lit resolutions
• Benefits and growth opportunities available

Important Notes for Applicants

• This role requires active case ownership and daily outbound communication
• Use of AI-generated answers during the application process will result in automatic disqualification
• Applicants must personally complete all screening questions

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Application Question(s):

• How many years of personal injury pre-litigation experience do you have?
• Briefly describe your role in preparing a case for demand or settlement.
• Are you comfortable making at least seven outbound calls per day to clients or providers?
• You are assigned a personal injury case that has had no activity for 45 days. The client has stopped treating, medical records are incomplete, and the attorney is asking why the case isn’t moving. Walk us through what you would do next, step by step.
• Why should we hire you for a role focused on actively moving cases toward demand, tender, or settlement?

Work Location: In person