Medical Consultant (Italian Speaking)

Medico Clinic is a leading healthcare provider specializing in high-quality medical and aesthetic services. We are committed to offering an exceptional patient experience through professionalism, empathy, and world-class medical care.

Position Overview

We are seeking a Medical Consultant who speaks Italian fluently to join our team. The ideal candidate will be responsible for assisting Italian-speaking patients throughout their medical journey — from initial inquiry to post-treatment follow-up. This role requires excellent communication skills, strong customer service, and the ability to coordinate between patients and our medical team.

Key Responsibilities

• Communicate with Italian-speaking patients via phone, email, WhatsApp, or in person.
• Provide detailed information about our medical services, treatments, and procedures.
• Conduct patient consultations and pre-assessment discussions.
• Coordinate appointments, treatments, and follow-up schedules.
• Translate medical information between patients and the clinic’s staff when necessary.
• Assist patients upon arrival at the clinic and ensure smooth onboarding.
• Maintain accurate patient records and documentation.
• Support the marketing team with Italian-language content when required.
• Deliver exceptional customer service and maintain patient satisfaction.

Requirements

• Fluent in Italian (native-level preferred).
• Good command of English; Turkish is a plus.
• Strong communication and interpersonal skills.
• Previous experience in medical tourism, healthcare, or customer service is an advantage.
• Ability to explain medical procedures clearly and professionally.
• Organized, detail-oriented, and able to work in a fast-paced environment.
• Ability to work well in a multicultural team.

What We Offer

• Competitive salary + performance bonuses.
• Professional and supportive working environment.
• Opportunities for career growth in the medical tourism sector.
• Training and continuous development.

İş Türü: Tam zamanlı