Medical Coordinator

CONTRACT DURATION: 6 months

‘ ’the position is subject to fund approval, and the contract will be limited to the confirmed end date.”

Child Safeguarding:

Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE:

The Medical Coordinator ensures the efficient provision of high-quality medical services in line with SCI guidelines. This includes overseeing the full referral cycle, monitoring health status and treatment progress for admitted cases, tracking service costs, and ensuring accurate reporting. Under the direct supervision of the Senior Health Officer, the Medical Coordinator will closely follow up on admissions, service delivery, case progress, and discharge, and will provide timely field reports.

SCOPE OF ROLE:

Reports to : Senior Health Officer

KEY AREAS OF ACCOUNTABILITY

• Lead the full cycle of medical case management, including initial assessment, triage, referral to healthcare facilities, coordination of service delivery, follow-up, and reporting.

• Conduct scheduled field visits to healthcare facilities to monitor patient progress, verify service quality, track costs, and maintain regular communication with provider focal points.

• Prepare, review, and submit comprehensive admission, follow-up, and discharge reports, including medical details and cost breakdowns.

• Ensure accurate data entry in all relevant data collection tools.

• Provide timely updates and reports on elective cases admitted, discharged, and on patients still receiving care.

• Track and record all cash payments, including any payments made to public hospitals when required.

General Responsibilities:

• Demonstrate leadership and compliance with all Save the Children policies and practices, including safeguarding, code of conduct, health and safety, and equal opportunities.

• Promote children’s rights, well-being, and protection, particularly during emergencies, guided by humanitarian principles and the code of conduct.

• Be prepared to support SCI’s emergency responses, showing flexibility and prioritizing assigned emergency tasks as needed.
  

SKILLS AND BEHAVIOURS (Our Values in Practice)

Accountability:

• Holds self-accountable for decisions, efficient resource management, achieving results, and role-modelling SCI values.

• Holds the team and partners accountable, providing freedom and support to deliver, while applying appropriate consequences when needed.

Ambition:

• Sets ambitious and challenging goals for self and takes responsibility for personal development.

• Shares a clear vision for SCI, motivating and engaging others.

• Future-oriented, thinks strategically.

Collaboration:

• Builds and maintains effective relationships with team members, colleagues, partners, and external stakeholders.

• Values diversity and views it as a source of strength.

• Approachable, a good listener, and easy to communicate with.

Creativity:

• Develops and promotes innovative solutions.

• Willing to take disciplined risks to achieve impact.

Integrity:

• Honest, open, and committed to transparency.
  

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in medicine with 1–3 years of relevant experience.

• Proven experience in medical case management is required.

• Strong government relations and networking skills are desirable.

• Previous experience working with refugees and asylum seekers is an asset.

• Excellent interpersonal and communication skills.

• Strong report-writing skills in English are required.

• Knowledge of child safeguarding principles is an advantage.

• Commitment to Save the Children’s values and principles.