Medical Coordinator, Behavioral Health

Exciting Opportunity: Seeking a Dynamic Medical Coordinator to Join a Fast-Growing, Well-Respected Post-Acute Care Team!

Note: This is an administrative role supporting Behavioral Health providers.

Are you looking to gain valuable experience in the rapidly growing field of post-acute medicine while working in a fast-paced healthcare environment?

Solomon Medical Inc. is a leading post-acute care practice dedicated to elevating care standards in Skilled Nursing Facilities (SNFs) across Central and Northern California.

We are seeking a Medical Coordinator, Behavioral Health to play a key role in supporting our highly regarded Behavioral Health team of physicians, nurse practitioners, and physician assistants. This is an opportunity to join a forward thinking, physician-led organization making a meaningful impact in post-acute and long-term care (PALTC).

We are looking for a high-performing professional who brings initiative, accountability, and a strong sense of team responsibility. The right candidate is a natural self-starter who takes ownership of their work, communicates clearly, solves problems proactively, and understands how their contributions directly support provider efficiency, regulatory compliance, and patient care.

This is a growing practice with strong potential for career advancement. If you are organized, detail-oriented, eager to grow in the evolving world of post-acute medicine, and thrive in a fast-paced setting, we would love to hear from you.

Essential Duties and Responsibilities

• Obtain daily nursing reports regarding acute patients and prescription refill needs.
• Manage and schedule provider visits for physicians and advanced practice providers on a daily basis, including scheduling visits in accordance with Medicare requirements and Solomon Medical guidelines.
• Enter new patient demographic and insurance information into the EMR.
• Initiate administrative tasks including implementing new facilities, onboarding providers, and creating monthly schedules.
• Serve as a liaison between Solomon Medical’s billing company and facilities for insurance-related inquiries.
• Serve as a liaison between facility administrators, nursing staff, and Solomon Medical clinicians to help ensure smooth operations.
• Obtain reports including DME, insurance verification, prior authorizations, labs, and radiology for provider review and signature.
• For new admissions, obtain discharge summaries and create new patient encounters within the EMR.
• Transcribe key discharge summary information, including hospital course, updated medications, allergies, past medical history, past surgical history, and social history.
• Maintain professionalism, business etiquette, and adherence to HIPAA standards as they relate to patient information.

Behavioral Health-Specific Responsibilities

• Serve as the primary coordinator for the Behavioral Health team, supporting psychiatrists, nurse practitioners, and physician assistants across assigned facilities.
• Coordinate provider schedules, psychiatric visits, and communication workflows to ensure timely follow-up and appropriate coverage.
• Facilitate communication among behavioral health providers, facility nursing teams, social workers, pharmacy partners, and other relevant care team members.
• Support coordination of behavioral health care plans, specialty psychiatry referrals, prior authorizations, and psychotropic medication-related workflows.
• Monitor psychotropic medication use to support compliance with CMS F605 regulations, including tracking Gradual Dose Reduction (GDR) eligibility, coordinating provider review, ensuring documentation of clinical rationale when GDR is contraindicated, and confirming required regulatory documentation is completed and maintained.
• Assist in tracking behavioral health quality metrics, including psychotropic utilization trends, GDR completion rates, behavioral incident follow-up, and compliance-related trends.
• Review psychiatric encounter documentation for completeness related to psychotropic justification, target symptoms, GDR documentation, and required regulatory language prior to submission, when applicable.
• Maintain and oversee standardized crisis escalation workflows for situations such as suicidal ideation, aggression, and behavioral emergencies, ensuring timely provider notification and proper documentation.
• Manage urgent behavioral health follow-up needs and escalate concerns to clinical leadership when appropriate.
• Maintain familiarity with behavioral health terminology, psychotropic medication monitoring, safety planning, and crisis response workflows.

Required Skills

• Organization: Exceptional organizational skills to manage multiple tasks, appointments, and priorities in a fast-paced environment.
• Problem Solving: Strong problem-solving skills to identify issues and implement effective solutions that support operational efficiency.
• Detail Orientation: Meticulous attention to detail to maintain accurate records and follow established protocols.
• Reliability: Dependable and consistent in meeting deadlines and fulfilling responsibilities.
• Communication: Excellent verbal and written communication skills to convey information clearly to care facility partners and internal stakeholders.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and foster collaborative working relationships.
• Adaptability: Ability to adapt to changing priorities and organizational needs while maintaining professionalism and performance.

Education and Experience

• Bachelor’s degree in healthcare administration, nursing, or a related field preferred.
• Previous SNF experience or experience in a medical or healthcare setting strongly preferred.
• Familiarity with electronic medical record systems and medical insurance processes.
• Basic understanding of patient care, medical terminology, and HIPAA requirements.
• Prior experience supporting behavioral health or psychiatry providers, or demonstrated experience coordinating care for patients with psychiatric or behavioral health needs, is strongly preferred.
• Experience with psychotropic medication monitoring, GDR workflows, or long-term care regulatory processes is preferred.

About Solomon Medical

Solomon Medical Inc. is a fast-growing post-acute care company providing physician and APP services to SNFs across Central and Northern California. We are a physician-led organization with an unwavering commitment to excellent patient care. The team is led by the well-respected physician Dr. Matthew Joel Awerbuck and supported by a strong group of specialists and advanced practice providers.

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person