Medical Courier Dispatcher

Schedule: Wednesday – Sunday

• Wednesday–Friday: 11:00 AM – 07:30 PM
• Saturday–Sunday: 10:00 AM – 8:00 PM (overtime may be required)
• Days Off: Monday and Tuesday

Pay: Starting at $22.50/hour (DOE)

Schedule Requirement

This position requires full availability for the exact schedule listed above, including working every weekend. Applicants with scheduling restrictions will not be considered.

Position Overview

We are seeking a reliable and high-performing Dispatcher to support a fast-paced medical delivery operation. This role is responsible for coordinating time-sensitive deliveries, managing drivers in real time, and ensuring critical medications are delivered accurately and on schedule.

This is a high-volume environment that requires strong multitasking, organization, and decision-making under pressure.

Key Responsibilities

• Dispatch drivers across multiple daily delivery runs (9 AM, 12 PM, 3 PM, 6 PM)
• Manage same-day and STAT deliveries with strict time requirements
• Communicate with drivers, pharmacies, hospice staff, nurses, and patients/families
• Handle returns and approvals using internal systems
• Monitor routes and driver activity using GPS tracking systems
• Resolve operational issues in real time (late deliveries, driver delays, reroutes, volume fluctuations)
• Maintain clear and professional communication across multiple departments

Requirements

• Must be available to work the Wednesday–Sunday schedule with no restrictions
• Ability to multitask and prioritize in a fast-paced, high-volume environment
• Strong communication skills and professional phone etiquette
• Highly organized and detail-oriented under pressure
• Comfortable interacting with drivers, medical staff, and customers
• Reliable and consistent attendance

Preferred Experience

• Dispatching, logistics coordination, or route planning
• Medical or pharmacy delivery experience
• Driver or fleet management
• Experience with dispatching or GPS tracking systems
• Strong customer communication skills

What We’re Looking For

We are looking for candidates who can manage multiple priorities effectively, communicate clearly with a variety of stakeholders, and remain composed in a fast-paced environment. The ideal candidate is dependable, proactive, and capable of making sound decisions in real time.

Why Join Us

• Stable and structured operation with consistent workload
• Opportunity for growth within a developing logistics operation
• Hands-on experience in medical and time-sensitive delivery coordination
• Direct exposure to operations leadership and daily decision-making

Additional Information

This role is best suited for individuals who are dependable, organized, and comfortable working in a high-pressure environment. Candidates who prefer a slower-paced or strictly structured role may not find this position to be the right fit.

Pay: $22.00 - $23.00 per hour

Application Question(s):

• Do you have any scheduling restrictions that would prevent you from working weekends or the listed shift times?
• This role requires constant communication with drivers, nurses, hospice staff, and customers. How comfortable are you handling multiple conversations at the same time?
• Do you have experience in dispatching, logistics, or coordinating drivers/routes? If yes, briefly explain.

Work Location: In person