Medical Device Sales and Marketing Representative

Job Overview

Radlink, Inc. is a leading medical device manufacturer specializing in innovative medical imaging technology, orthopedic surgical guidance systems, and AI-enabled software solutions. We are seeking a Sales and Marketing Assistant in a full-time, on-site role based out of our corporate headquarters in El Segundo, CA. This energetic role is perfect for a proactive, detail-oriented professional who thrives in a fast-paced environment. You will provide vital administrative support, ensuring smooth day-to-day functioning while delivering exceptional customer service. If you’re passionate about multitasking, possess strong computer literacy, and enjoy supporting teams, this opportunity is for you!

Duties and Responsibilities

• Provide customer quotations for product purchases
• Provide exceptional customer service by addressing inquiries promptly and maintaining positive communication
• Assist in customer communication and correspondence via email and phone
• Provide organizational and logistical support to enhance the efficiency of the sales and technical support teams
• Coordinate schedules for customer demos, on-site field support, surgical case support, technical troubleshooting and product installations
• Maintain customer and company records by coordinating between sales, support, engineering and finance teams
• Assist with sales and marketing campaigns, generating new business opportunities and sales initiatives and supporting existing customer base
• Manage the company’s promotional social media channels and trade show exhibit activities

Qualifications

• Proficient in Administrative Assistance and well-versed in Organization Skills to manage schedules, documents, and logistics efficiently
• Proven office experience with strong organizational skills and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Salesforce
• Demonstrated time management skills to prioritize tasks effectively in a busy environment
• Strong Communication and interpersonal skills to handle customer inquiries, team coordination, and professional correspondence effectively
• Basic understanding of Sales, Technical and Support functions to support campaigns, develop promotional materials, and assist in sales strategies
• Self-motivated, detail orientated and highly organized

Education and Experience

• Bachelor's Degree (B.A.) from a four-year college or university
• 3-5 years in an administrative position, sales or marketing role
• Experience in medical devices or healthcare industry is a plus

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• Health insurance

Work Location: In person