Medical Front Desk Receptionist

Job Summary
We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth patient experience from arrival to departure. This role requires excellent communication skills and proficiency in medical software systems to handle scheduling, documentation, and patient inquiries effectively.

Responsibilities

• Greet patients warmly and assist them with the check-in process.
• Schedule appointments using medical scheduling software such as eClinicalWorks or Dentrix.
• Manage phone systems to answer calls, respond to inquiries, and direct calls appropriately.
• Review documentation for accuracy and completeness before patient visits.
• Process medical collections and manage billing inquiries.
• Maintain patient records in compliance with privacy regulations.
• Collaborate with healthcare providers to ensure efficient patient flow and care coordination.
• Assist in managing office supplies and maintaining a clean reception area.

Qualifications

• Previous experience as a Dental Receptionist or Medical Receptionist is preferred.
• Familiarity with medical software systems such as Eaglesoft, Dentrix, or eClinicalWorks is highly desirable.
• Strong organizational skills with attention to detail in documentation review.
• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Proficient typing skills for data entry and record management.
• A compassionate demeanor with a focus on providing exceptional patient care.

Join our team and contribute to delivering high-quality healthcare services while ensuring an excellent experience for our patients!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person