Medical Front Desk Receptionist

We are a private interventional cardiology office looking for a Front office Coordinator to focus primarily on front office / front desk duties. This is a great opportunity for someone who would like to gain more experience away from the front desk in the future. We are willing to cross-train and do on the job training for back office duties. We are based in Mesa, AZ with remote locations in Fountain Hills, AZ, Prescott, AZ and Scottsdale, AZ. This position will be based solely in MESA, AZ.

Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Answer phone calls and schedule appointments
- Verify patient insurance information and collect co-pays
- Maintain patient records and update medical information as necessary
- Assist with medical administrative support tasks as needed
- Coordinate referrals to specialists or other healthcare providers
- Handle patient inquiries and provide excellent customer service
- Ensure the waiting area is clean and organized

- Follow up on new patient referrals.

Skills:
- Strong patient service skills with the ability to provide compassionate care
- Proficiency in using phone systems and handling multiple calls simultaneously
- Knowledge of medical records management and confidentiality protocols
- Familiarity with emergency room procedures and protocols (ER experience is a plus)
- Excellent organizational skills with attention to detail
- Previous experience in an office or administrative role, preferably in a medical setting
- Ability to work well in a team environment and collaborate with healthcare professionals
- Familiarity with medical administrative support tasks such as scheduling, billing, and insurance verification

This position requires strong communication skills, multitasking abilities, and a commitment to providing exceptional patient care. If you are organized, detail-oriented, and have a passion for helping others, we would love to hear from you.

Pay: $20.00 - $22.00 per hour

Benefits:

• Paid time off

Medical Specialty:

• Cardiology
• Surgery

Ability to Relocate:

• Mesa, AZ 85206: Relocate before starting work (Required)

Work Location: In person