Medical Front Desk Receptionist (053-01)

Job Title: Front Desk Receptionist (Job code: 053)

Liberty Doctors is looking to add an experienced Full-time Front Desk Receptionist to work at a medical practice on James Island in Charleston, SC. 2 years of experience as a Front Desk Receptionist in a medical office preferred. Pay rate based on experience.

About Us: Our mission and primary focus is the well-being and overall health of our patients. We are passionate about educating our patients on living a healthy lifestyle. We take pride in providing our patients with excellent care and customer service. We also strive to employ dedicated professionals by offering constant support and a positive team environment.

Reports to: Office Manager

Duties and Responsibilities:

This list may not include all of the duties assigned and may be updated intermittently to accommodate miscellaneous duties as assigned.

• Recognize and register patients.
• Verify current informational status.
• Collect co-pays and account balances.
• Check all insurance for accuracy, make necessary phone calls.
• Direct all calls to appropriate parties.
• Confirm next day appointments.
• Inform proper parties of all incoming fax messages.
• Send out follow-up reminder notices.
• Knowledge of medical terminology.
• Explain office policies to patients as needed.
• Maintain a clean or orderly reception/waiting room and work area.
• Reconcile daily activity report, balance day sheet.
• Follow HIPAA regulations.
• Follow OSHA rules and regulations.
• Maintain strictest confidentiality.

Qualifications and Skills:

• High school diploma or equivalent
• Word processing, data entry, telephone and computer experience
• Demonstrated ability to work independently and as a team player.
• Tactfulness\soft spoken.
• Skills in answering the telephone in a pleasant, helpful manner using a multi-line phone system.
• Demonstrate willingness to adapt to change.
• Must be a self-starter and dependable.
• Able to prioritize workload while remaining flexible.
• Customer service experience.
• Able to speak/write English clearly and make self-understood.
• Good verbal and written communication skills
• Correct grammar, spelling skills, and legible writing.
• Able to read, understand, and follow oral and written instructions.
• Demonstrate compassion and caring in dealing with others.
• Confident positive manner and appearance.
• Correctable vision and hearing within normal range.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• medical practice: 2 years (Preferred)

Work Location: In person