Medical Front Desk Receptionist

Position Summary:

The Receptionist provides clerical support to Physicians and Departments. This position performs office responsibilities demonstrating a commitment to professional accountability and maintenance of knowledge of the group. The Receptionist is responsible for working with other office staff and physicians. This position must reflect a high level of service and professional appearance while demonstrating high quality customer care.

Essential Skills/Responsibilities:

· Visitor Management: Greeting, checking in, and directing customers and guests to the appropriate person or department.

· Telephone Communications: Answering, screening, and forwarding incoming calls, as well as taking messages.

· Mail Distribution: Receiving, sorting, and distributing daily mail, deliveries, and courier packages as well as incoming faxes.

· Administrative Support: Assisting with tasks such as data entry, filing, copying, scanning, and faxing.

· Scheduling and Booking: Scheduling and setting up conference room, and ordering meals for meetings.

· Office Maintenance: Keeping the reception area, lobby, and shared office areas clean, organized, and stocked with supplies.

Education/Training:

High school diploma or general education degree (GED); AND two (2) years customer service/medical experience and/or training; OR equivalent combination of education and experience.

Skills:

• Demonstrates excellence in verbal communication and written communication, including typing proficiency.
• Exceptional interpersonal and customer service skills.
• Critical thinking skills for identifying problems and resolutions in a fast-paced environment.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical or complex instructions and deal with several abstract and concrete variables.
• Working knowledge in aspects related to other departments.
• Proficient in effective utilization of common business and medical tools and software, including Microsoft Word and Excel.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Ob/Gyn

Work Location: In person