Medical Front Desk Receptionist

Front Desk Medical Receptionist – Busy Medical / Personal Injury Physical Therapy CenterAbout Us

John K. Eshleman, D.O. and Transplex Center for Medicine & Rehabilitation are seeking a highly motivated and experienced Front Desk Medical Receptionist to join our fast-paced multidisciplinary medical and personal injury rehabilitation practice.

Our office manages a high-volume patient flow with over 100 patient consultations weekly and specializes in family medicine, personal injury, rehabilitation, and workers’ compensation care.

We are looking for a dependable, organized, and computer-savvy individual who thrives in a fast-paced environment and can efficiently multitask while delivering excellent customer service to patients, attorneys, case managers, and medical providers.

Responsibilities

• Answer and manage approximately 50+ incoming calls daily
• Prior Authorizations for medications and referrals
• Schedule patient appointments and consultations
• Verify insurance and collect patient demographic information
• Check patients in and out efficiently
• Maintain accurate patient records and documentation
• Scan and upload records into electronic medical record systems
• Coordinate with attorneys, insurance adjusters, and referral sources
• Handle medical records requests and daily administrative tasks
• Assist providers and clinical staff with front office workflow
• Maintain professionalism and excellent patient communication at all times

Required Qualifications

• Minimum 2 years prior front desk receptionist experience in a medical office
• Family medicine office experience preferred
• Strong computer and data entry skills
• Ability to multitask in a high-volume environment
• Excellent phone etiquette and communication skills
• Strong organizational skills and attention to detail
• Reliable attendance and punctuality

Software Experience Preferred

• Eclipse EHR
• MDToolbox
• Microsoft Office (Word & Excel)
• Fujitsu Rack2Filer
• PA PDMP
• Pear Portal/Availity
• General EMR / medical office software systems

Compensation & Benefits

• $20–$25 per hour (based on experience)
• Health insurance
• 401(k) with employer match
• Paid time off
• Opportunity for long-term growth within the company

Schedule

• Full-time
• Monday through Friday

Work Location

• In-person
• Philadelphia area

If you are a motivated professional who can thrive in a busy medical environment and enjoys working with patients in a team-oriented atmosphere, we encourage you to apply.

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Experience:

• Medical Office Receptionist : 3 years (Required)
• Prior Authorizations - Referrals: 1 year (Preferred)
• Prior Authorizations - Medications: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (Required)

Work Location: In person