Medical Front Desk Receptionist (Experienced)

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Overview
Join our healthcare team as an Experienced Medical Front Desk Receptionist! In this vital role, you will be the welcoming face and efficient coordinator at the front of our medical practice, ensuring smooth daily operations and exceptional patient service. Your energetic approach and attention to detail will help create a positive environment for both patients and staff. This position offers an exciting opportunity to utilize your medical office experience, technical skills, and passion for healthcare support. Responsibilities:

• Greet patients warmly, verify insurance information, and manage patient check-in and check-out processes with professionalism and efficiency
• Schedule appointments accurately using the EMR (Electronic Medical Records) system- Elation Health run on macOS
• Handle multi-line phone systems with excellent phone etiquette, addressing patient inquiries and routing calls appropriately
• Manage medical records, perform electronic filing, data entry, and maintain and review documentation for accuracy and completeness
• Support office operations by reviewing documentation and maintaining compliance with HIPAA regulations for patient privacy and health information management

Qualifications

• Proven experience as a Medical Front Desk Receptionist
• Knowledge of EMR/EHR systems such as Elation Health run on macOS
• Familiarity with medical coding (CPT, ICD-9/10), billing procedures, insurance verification, and Medicare processes including medication prior authorization
• Excellent computer skills including proficiency on the macOS operating system and typing skills (10-key typing preferred)
• Exceptional customer service skills with the ability to handle multi-line phone systems professionally and courteously
• Knowledge of medical terminology related to various specialties including medications
• Strong organizational skills with attention to detail for accurate documentation
• Ability to work efficiently in a fast-paced environment while maintaining a positive attitude

Join us in delivering outstanding healthcare experiences! We value energetic professionals who are committed to supporting patients through excellent service and administrative excellence. This paid position offers a rewarding environment where your skills make a real difference every day.

Pay: $20.00 - $25.00 per hour

Benefits:

• Paid time off

Work Location: In person