Medical Front Desk Receptionist – Urgent Care

Job Description:

We are seeking a reliable and detail-oriented Medical Front Desk Receptionist to join our high-volume urgent care clinic. This position is ideal for someone who thrives in a fast-paced environment and must have working knowledge of medical terminology, as well as experience with insurance verification and prior authorizations.

Key Responsibilities:

• Greet and register walk-in patients efficiently and professionally
• Verify patient demographics and insurance eligibility
• Obtain and process prior authorizations for imaging, procedures, and medications
• Communicate with insurance carriers to ensure timely approvals
• Accurately enter patient information into the EMR system
• Manage high call volume and maintain smooth patient flow
• Collect co-pays and explain basic billing information
• Maintain HIPAA compliance and patient confidentiality
• Work closely with clinical staff to support efficient patient throughput

Qualifications:

• Prior experience in urgent care or high-volume medical office preferred
• Required: Knowledge of medical terminology
• Required: Experience with insurance verification and prior authorizations
• Ability to multitask and remain calm in a fast-paced setting
• Familiarity with EMR/EHR systems
• Strong communication and customer service skillS

Work Location: In person