Medical Healthcare Interpreter (Arabic) , Full time - Days

Be a part of a world-class academic healthcare system, UChicago Medicine , as a Medical Healthcare Interpreter – Arabic in the Interpreter Services Department. This position is based on-site at Hyde Park.

In this role, the Medical Healthcare Interpreter – Arabic, facilitates communication between patients and families with limited English proficiency (LEP) and their physicians, nurses, lab technicians and other healthcare providers . The Medical Healthcare Interpreter – Arabic must be experienced and demonstrate proficiency and ability to communicate medical information accurately in both English and Arabic. Medical healthcare interpreters must also have the ability to orally interpret. The interpreter must have the ability to orally translate essential medical documents such as essential hospital documents. The medical health care interpreter must practice principles of confidentiality, impartiality, respect, professionalism, integrity, accuracy, and cultural competence when serving our Limited English Proficient patients . Medical healthcare interpreters must demonstrate an ability to communicate effectively in cross-cultural situations.

Furthermore, medical healthcare interpreters must adhere to the National Code of Ethics for Interpreters in HealthCare and the International Medical Interpreter Association’s Medical Interpreting Standards of Practice.

Medical healthcare interpreters are expected to educate other members of the healthcare team regarding the duties, requirements and ethical standards involved in healthcare interpreting and work on coordinating with agencies/outside interpreters on dividing assignments when needed. Additionally, Medical Healthcare Interpreters advocate on behalf of patients to help facilitate communication with referring physicians and embassies to obtain demographic and medical information for UChicago Medicine. Communicates and cooperates with other UChicago Medicine departments, clinics, and physicians to assist international visitors. Works closely with case managers, pharmacy, and other clinical departments.

Essential Job Functions

• Face-to-face interpreting between patients and providers in such a way that the original meaning is maintained
• Medical healthcare interpreters act in the interest of the shared goal of achieving the wellbeing of the patient
• Administrative duties include dispatching and scheduling duties, collecting and entering encounter data for monthly reports and participating in departmental initiatives.
• Occasional oral translation of clinical / procedural documents or non-clinical into the language of the patient as well as telephonic or video medical healthcare interpretation
• Educate medical staff and physicians to access all medical healthcare interpreter services and maintain strict patient confidentiality
• Perform all other duties that may be assigned in the best interest of UChicago Medicine

Required Qualifications

• Undergraduate degree from an accredited University is preferred
• Successful completion of a formal program in medical interpreting Certification by CCHI or CMI within 1 year of hiring
• Minimum of 3 years of experience as a Medical Health Care Interpreter in an acute care specialty medical center is preferred
• Ability to sustain a busy and flexible work schedule
• Excellent grammatical skills in both languages
• Extensive knowledge of medical terminology especially in areas of Peds/Adult Hematology Oncology, Organ Transplant, Genetics, Neurology/Neurosurgery, ENT, Peds/Adult Orthopedics, Human Anatomy, Physiology, and medical procedures
• Interpersonal skills are required with strong orientation to customer services
• Strong understanding of cultural diversity and how it affects clinical encounters

Position Details:

• Job Type/FTE: 1.0 FTE
• Shift: Day (Onsite with flexible remote)
• Location: Hyde Park
• Unit/Department: Interpreter Services
CBA Code: Non-Union