Medical-Legal Administrative Assistant

Brief description

This position supports a busy medical-legal clinic by providing administrative, clerical, and visitor support. The assistant works closely with the Records Coordinator, appointment staff, and physicians to ensure accurate documentation, professional communication, and a positive experience for injured parties.

Primary Responsibilities

• Obtain, analyze, and organize medical records for physician review.
• Maintain ongoing communication with external record custodians and service requestors.
• Answer and route calls professionally and accurately.
• Greet, room examinees, and assist with appointments (vital signs, note taking, preparing forms, ensuring comfort and privacy).
• Track and obtain medical records and imaging from external sources; organize and prepare case binders as records become available; support work flow to prevent bottlenecks. Cross-train to assist in other areas as needed.
• Perform general office duties such as ordering supplies and maintaining the reception area.
• Support the Records Coordinator and other staff as needed.

Qualifications and requirements

• Experience in a medical office or healthcare setting required.
• Strong organizational skills with excellent attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent written and verbal communication skills.
• Working knowledge of medical terminology.
• Proficiency in Office 365, Adobe Pro, and standard office equipment.
• Ability to maintain strict confidentiality with medical records and sensitive information.
• Preferred but not required:
• Certified Nursing Assistant (CNA) or Medical Assistant (MA)

Experience

• Customer service: 2 years (Preferred)
• Medical office or healthcare experience: 2 years (Preferred)
• Medical terminology: 2 years (Preferred)
• Computer skills: 2 years (Preferred)

Competencies (in order of importance)

• Integrity — Job requires being honest and ethical.
• Diligence and Mindfulness — Job requires careful attention to detail and being thorough in completing work tasks.
• Dependability — Job requires being reliable, responsible, dependable, and fulfilling obligations.
• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Concern for Others — Job requires being sensitive to others’ needs and feelings and understanding and helpful on the job.

Job Type

• Full-time, hourly
• Monday–Friday, 8:00 AM – 4:00 PM

Compensation & Benefits

• $18.00 – $21.00 per hour
• Flexible scheduling after 90 days
• QSEHRA medical reimbursement allowance
• SIMPLE IRA with company match
• Paid Time Off (PTO)

Additional Notes

This job description provides a general overview and may include additional duties to support clinic needs, especially during high-volume scheduling periods.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off
• Retirement plan

Work Location: In person