Medical Office Administrative Assistant (Bilingual Chinese Required)

Medical Office Administrative Assistant (Bilingual Chinese Required)

Flushing, Queens, NY
Full-Time | 5 days/week | 9:00 AM – 5:00 PM
$22–$26/hour (based on experience)

About the Practice

Nova Medical PLLC is a growing geriatric practice serving elderly patients across Queens, Brooklyn, and Manhattan. Most of our patients are Chinese-speaking seniors, and we are committed to delivering high-quality, patient-centered care in a supportive and efficient environment.

Position Overview

We are seeking a bilingual (Chinese-English) Medical Office Administrative Assistant to support our clinical team.

Fluency in Chinese is REQUIRED due to our patient population.

This role is ideal for someone who is organized, reliable, and interested in long-term growth in healthcare.

Key Responsibilities

• Greet and check in patients in a friendly and professional manner
• Schedule, confirm, and manage appointments
• Answer phone calls and assist Chinese-speaking patients
• Maintain and update patient records in EHR systems
• Verify insurance eligibility (Medicare and managed plans)
• Handle email, fax, and general office communication
• Support Remote Patient Monitoring (RPM) coordination
• Assist clinical staff with administrative tasks

Qualifications

• Fluent in Chinese (Mandarin or Cantonese) and English – REQUIRED
• High school diploma or equivalent
• 1+ year of administrative or medical office experience preferred
• Strong communication, organization, and reliability

We will train the right candidate, but professional communication and work ethic are required

Ideal Candidate

• Seeking long-term, stable employment (not short-term)
• Comfortable working with elderly patients
• Able to multitask in a fast-paced clinic environment

Benefits

• Structured training program
• Performance-based pay increases after training
• Paid time off and holidays
• Supportive team environment
• Opportunities for advancement

Pay: $22.00 - $26.00 per hour

Benefits:

• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance

Experience:

• Medical office management: 1 year (Preferred)

Language:

• Chinese (Required)

Work Location: In person