Medical Office Assistant

Overview
This energetic position offers the opportunity to work in a fast-paced environment, supporting physicians and healthcare professionals by managing administrative tasks, and coordinating patient services. Whether you're experienced in medical administration or eager to grow your career, this role provides a platform to make a meaningful impact in healthcare delivery.

Responsibilities

• Greet patients warmly at the front desk, ensuring excellent customer service and smooth check-in/check-out processes
• Schedule appointments using the electronic health record (EHR) system ensuring optimal clinic flow
• Manage multi-line phone systems with professional phone etiquette, directing calls appropriately and taking detailed messages
• Support clinical staff with intake procedures, data entry, filing of medical records, and updating patient information in the EHR system
• Perform office management duties such as filing, organizing medical documents, and managing office supplies to ensure an efficient work environment
• Ensure compliance with health information management standards and assist in documentation review for accuracy

Experience

• Previous clinic or healthcare office experience is highly preferred, especially within dental or medical clinics
• Strong knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and Medicare billing processes
• Proficiency with EMR/EHR systems is essential
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and 10-key typing skills
• Exceptional customer service skills with a focus on patient service excellence and phone etiquette
• Experience working with multi-line phone systems and front desk operations in a busy healthcare setting
• Knowledge of HIPAA regulations related to health information privacy and security

Join us to be part of a dedicated team committed to delivering compassionate care while fostering your professional growth. We value energetic individuals who thrive in collaborative environments and are eager to contribute their expertise to improve patient experiences every day.

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person