Medical Office Assistant

Job Overview
We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will serve as the backbone of our medical practice, ensuring smooth daily operations and delivering exceptional patient service. Your energetic approach and proactive mindset will help facilitate efficient clinic workflows, manage medical records, and support clinical staff with administrative tasks. If you thrive in a fast-paced environment and are passionate about healthcare support, this is the perfect opportunity to make a meaningful impact on patient care!

Duties

• Manage patient check-in and check-out processes with professionalism and warmth, ensuring accurate data entry into Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks
• Verify insurance coverage, perform insurance eligibility verification, and handle medical billing and collections using systems like Athenahealth or Dentrix
• Schedule appointments efficiently using medical scheduling software; coordinate with providers to optimize daily clinic flow
• Review and update medical records, ensuring compliance with HIPAA regulations and maintaining meticulous documentation review practices
• Assist with front desk duties including answering multi-line phone systems, practicing excellent phone etiquette, and managing patient inquiries
• Support clinical staff by preparing exam rooms, managing intake forms, and handling medical supplies inventory
• Perform accurate coding using CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding standards for billing purposes
• Maintain organized filing systems for medical records, ensure proper documentation of care plans, and support health information management efforts

Experience

• Prior clinic or medical office experience is required; familiarity with dental terminology is a plus for dental clinic settings
• Proven experience with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is essential
• Strong knowledge of medical terminology, CPT coding, ICD-9/10 coding standards, and medical billing procedures
• Experience in insurance verification, Medicare processing, and handling medical collections is highly desirable
• Excellent computer skills including proficiency in Microsoft Office applications (Word, Excel) and office management software such as Eaglesoft or Dentrix
• Demonstrated ability to provide exceptional patient service in a busy healthcare environment while maintaining professionalism and confidentiality under HIPAA guidelines
• Bilingual skills are advantageous for serving diverse patient populations effectively
• Strong clerical skills including typing (including 10-key), filing, data entry accuracy, and multi-line phone system operation are essential

Join us in delivering outstanding healthcare support! We value energetic professionals who are committed to enhancing patient experiences through efficient administrative support and compassionate service. This paid position offers an exciting opportunity to grow your career within a supportive team dedicated to excellence in healthcare delivery.

Job Type: Temporary

Pay: $14.50 per hour

Expected hours: 36 – 40 per week

Work Location: In person