Medical Office Assistant

Join Our Team at Arnot Health!

Are you an organized and compassionate professional looking to make a meaningful impact in healthcare? Arnot Health is seeking a dedicated Medical Office Assistant to join our Erwin Primary Care officeon the Arnot Medical Services team. This position plays a vital role in providing essential administrative and patient care support, ensuring a seamless experience for our patients and providers.

Your Schedule:

• Monday through Friday
• Day Shift, 8AM - 5PM
• 40 hours per week

What You'll Do:

As a Medical Office Assistant, you will be responsible for a variety of medical office support services, including:

• Front Desk & Patient Check-In: Prepare daily schedules, answer phone calls, update patient demographics, and distribute mail.
• Patient Check-Out & Scheduling: Make follow-up appointments, prepare test orders, obtain prior authorizations, and provide patient instructions.
• Billing & Documentation: Verify demographic and insurance information, track encounters, and assist with billing processes.
• Patient Support: Take vitals, perform phlebotomy (if qualified), assist with minor procedures, and prepare surgical instruments for sterilization.
• Care Team Participation: Work closely with the care team to support patient education, medication management, and preventative care coordination.
• Medical Record Maintenance: Transcribe notes, scan and file documents, and process medical record requests according to protocol.
• Office & Safety Compliance: Maintain professional behavior, ensure OSHA compliance, and participate in training programs to support patient-centered care.

What We're Looking For:

We are seeking a motivated and detail-oriented professional who thrives in a dynamic medical office setting. The ideal candidate will have:

• Education: High school diploma required; completion of a Medical Assistant training program preferred.
• Experience: Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
• Certification: Basic Life Support (BLS) certification required within 90 days of hire.
• Skills: Strong multitasking ability, excellent communication, and a patient-focused approach to care.

Physical Demands:

This role involves light physical effort typical of an office-based medical setting. Candidates should be comfortable assisting with patient care tasks and handling medical documentation.