Medical Office Assistant

At Trilogy Wellness, our mission is to bring the highest quality of care to those individuals suffering from Opioid Use Disorder (OUD). We understand not only how difficult it can be to recover from addiction but that the road to recovery may be a long and bumpy one. We know for sure that to achieve success, this road must be traveled with as much support as possible. Our staff must come to work with a positive attitude and compassion to help each other and all of our patients succeed.

About the role

The Medical Office Assistant for Trilogy Wellness (Regard MGT PA) works in the medical office completing a variety of tasks to ensure patient care, office readiness, and organizational growth. Their role is to interact with patients in person and via phone for scheduling, check-in, toxicology, and check out. They interact with community partners to ensure referral sources for patients, maintain the office, and attend community events on behalf of the company. This position can be so much more than just an Office Assistant! Come work for a growing practice with room for advancement! This poisiton does require travel between offices Greensburg, Connellsville, Latrobe and Monroeville. Travel is paid.

What you'll do

• Provide outstanding customer service Greeting patients
• Checking patients in and out
• Verify Insurance information
• Collect co-pays/payments due
• Deposit cash at the bank
• Answer phones, return messages
• Schedule new and existing patients
• Collection of drug screen samples
• Creating and maintaining a clean and welcoming office environment
• Data entry, running reports, auditing and filing
• Managing, updating, and charting patient records in an Electronic Medical Records System (EMR)
• Creating and maintaining community partnerships
• Assist patients and providers with referrals to community partners
• Attending community events on behalf of the organization
• Participating in after hours on-call rotation
• Other office duties as assigned by the manager

Qualifications

• Office Experience: 1 Year (Required)
• High School or Equivalent (Required)
• US Work authorization (Required)
• Drivers License (Required)
• EMR experience (Preferred)
• Previous medical office experience (Preferred)

Additional Details

• Schedule: Weekdays (Hours Vary) and every other Saturday
• Compensation: $16-$19/hr pending experience plus Paid Travel
• 401k, Life Insurance, Disability Insurance, Dental and Vision Insurance offered