Medical Office Receptionist

Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional administrative support in a medical office setting, ensuring smooth operations while delivering outstanding patient service. This role requires a strong understanding of medical terminology, excellent communication skills, and proficiency in various electronic health record (EHR) systems.

Responsibilities

• Greet patients and visitors warmly, providing a welcoming atmosphere at the front desk.
• Manage patient scheduling, including appointments, follow-ups, and cancellations.
• Perform insurance verification and collect payments as necessary.
• Maintain accurate patient records in compliance with HIPAA regulations.
• Handle phone inquiries using multi-line phone systems with professionalism and courtesy.
• Assist with medical billing and coding tasks, including CPT and ICD coding (ICD-9 and ICD-10).
• Review documentation for accuracy and completeness prior to patient visits.
• Collaborate with healthcare providers to ensure efficient patient care plans are executed.
• Maintain the organization of medical records and filing systems.
• Support administrative functions such as typing reports, managing correspondence, and utilizing Microsoft Office applications effectively.

Requirements

• Previous experience as a Medical Receptionist or in a similar medical administrative role is preferred.
• Familiarity with EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms is highly desirable.
• Knowledge of medical terminology, HIPAA regulations, insurance verification processes, and medical coding practices (CPT/ICD).
• Strong computer skills with proficiency in Microsoft Office Suite and 10-key typing ability.
• Excellent customer service skills with the ability to communicate effectively with patients and staff alike.
• Bilingual candidates are encouraged to apply to enhance patient communication efforts.
• Experience in clinic or hospital settings is a plus; familiarity with dental terminology or office management is also beneficial. Join our team as a Medical Receptionist where you will play a crucial role in enhancing patient experiences while supporting our healthcare professionals in delivering quality care!

Job Type: Full-time

Pay: From $15.00 per hour

Work Location: In person