medical office receptionist

Overview
Join a dynamic healthcare environment as a Medical Office Receptionist, where your friendly demeanor and organizational skills will be the first point of contact for patients and visitors. In this vital role, you will manage patient interactions, coordinate appointments, and support clinical and administrative staff to ensure smooth daily operations. Your enthusiasm for delivering exceptional patient service and attention to detail will help foster a welcoming atmosphere while maintaining compliance with healthcare regulations.

Duties

• Greet patients and visitors warmly, providing excellent customer service at the front desk.
• Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
• Verify insurance coverage, perform insurance verification, and handle medical billing and collections with accuracy.
• Manage patient records by filing, updating, and reviewing medical documentation in compliance with HIPAA regulations.
• Answer multi-line phone systems professionally, directing calls appropriately and taking detailed messages.
• Assist with intake procedures, including collecting patient information and updating medical histories.
• Support administrative tasks such as data entry, typing reports, and maintaining office supplies to ensure clinic efficiency.

Experience

• Proven experience working in a medical office environment or healthcare setting, preferably in clinics or dental offices.
• Familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth, Dentrix, Eaglesoft or similar platforms.
• Knowledge of medical terminology, CPT coding, ICD-9/10 coding for accurate documentation review and billing processes.
• Strong understanding of HIPAA compliance and health information management practices.
• Excellent computer skills including proficiency in Microsoft Office (Word, Excel) and office management software.
• Bilingual abilities are highly valued to serve diverse patient populations effectively.
• Prior experience with insurance verification, medical billing/coding, and clinic scheduling enhances your candidacy. Embark on a rewarding career where your organizational talents and compassionate approach make a real difference in patient care!

Pay: From $20.00 per hour

Work Location: In person