Job Overview
We are seeking a dedicated and detail-oriented Medical Office Specialist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and healthcare providers, ensuring smooth administrative operations within a busy medical practice. This position offers an exciting opportunity to contribute to a dynamic healthcare environment where your skills in the medical field and customer service will make a meaningful difference.
Responsibilities
- Manage patient intake, appointment scheduling, and operations with professionalism and efficiency.
- Accurately perform vital signs, EKG's and Phylebotomy.
- Accurately review and update medical records using EMR (Electronic Medical Record)
- Assist with documentation review, ensuring compliance with HIPAA regulations and maintaining patient confidentiality at all times.
- Coordinate with healthcare providers to develop and update care plans while ensuring all documentation is complete and accurate.
- Handle multi-line phone systems with excellent phone etiquette, respond promptly to patient inquiries, and provide exceptional customer service.
- Maintain organized medical files, perform filing tasks efficiently, and ensure all records are up-to-date for easy access during audits or reviews.
- Support office management tasks such as appointment reminders, data entry, and clerical duties.
- Collaborate with clinical staff to facilitate smooth clinic operations while demonstrating strong office experience in a healthcare setting.Skills
- Proficiency in EMR/EHR systems
- Strong understanding of HIPAA regulations and health information management standards.
- Experience in clinic office environments with familiarity in medical terminology and office managements.
- Demonstrated ability to handle medical administrative support tasks such as scheduling, intake processing, and documentation review accurately.
- Computer literacy
- Exceptional customer service skills combined with professional phone etiquette for front desk interactions.Ability to work efficiently under pressure while maintaining attention to detail in a fast-paced healthcare setting. Join us to be part of a vibrant team committed to delivering outstanding patient care through efficient administrative support!
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Application Question(s):
- Provide references of previous employers.
Experience:
- medical: 1 year (Preferred)
Work Location: In person